Learner Coach – Corporate Responsibility & Sustainability Practitioner Apprenticeship

COPA Apprenticeships; Remote; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading apprenticeship provider in the United Kingdom is seeking a Learner Coach for the Corporate Responsibility & Sustainability Practitioner Apprenticeship. The coach will support learners by providing mentoring, ensuring progress and well-being. Responsibilities include tracking learner development, managing quality assurance, and building relationships with employers to meet apprenticeship standards. Candidates should have prior experience in relevant fields and demonstrate a commitment to professional growth.

Benefits

25 days of holiday plus bank holidays

Pension Scheme with 5% contribution

Induction and Training programme

Bupa Employee Assistance Programme

Qualifications

• Experience in Business Services and Corporate Responsibility.
• Full and clean driving licence and access to own transport.
• Be willing to undergo a Disclosure & Barring Service check.

Responsibilities

• Provide high-quality coaching and support to learners.
• Track learner progress against set standards.
• Build strong employer relationships for the apprenticeship programme.

Skills

Experience with working with Children and Young People

Good communication and interpersonal skills

Understanding of ESFA and Ofsted

Good ICT skills

Ability to organise workload

Commitment to continuous professional development

Education

Relevant Industry certificates at Level 5 or above

Job description

Learner Coach – Corporate Responsibility & Sustainability Practitioner Apprenticeship

The Learner Coach will provide high-quality coaching, mentoring, and pastoral support to apprentices enrolled on the Level 4 Corporate Responsibility & Sustainability Practitioner (CRSP) Apprenticeship, delivered by COPA. The role focuses on enabling learners to successfully complete their apprenticeship by supporting progress, wellbeing, professional development, and readiness for End-Point Assessment (EPA), in line with COPA’s values, quality standards, and ESFA funding requirements.

What they Offer

Why work for COPA?

• Holidays: 25 days holiday plus bank holidays in your first year of service, increasing to 28 days
• A four-week Induction and Training programme
• Pension Scheme – contribution of 5%
• Laptop and mobile phone to allow remote agile working
• Bupa Employee Assistance Programme
• Reward and Recognition Scheme

Experience with working with Children and Young People

Apprenticeship or FE experience

Sustainability or ESG knowledge

EPA experience

The Role

• To achieve the targets for recruitment and achievement specified by the Operations Manager. Ensure all learners have a full and comprehensive understanding of their training programme and individual learning plan through the process of induction, and regular visit/review/workshop schedules and their achievement plan.
• Use Individual Learning Plan to the best advantage for learners and delivery.
• To complete all internal and external documentation to ensure conformity with COPA, and Awarding Organisation requirements and standards.
• Track learner progress against KSBs and support portfolio development and EPA readiness.
• Assist the company to achieve total quality in Administration/Quality procedures by adhering to all internal and contractual processes and participate in both internal and external audits.
• Manage time effectively in relation to completion of itinerary planning, learner tracking, visits, marketing and staff development.
• Liaise with Operations Manager and adhere to all criteria relating to route development and standardisation.
• Submit learner portfolios internal quality assurance in accordance with COPA’s IQA procedure.
• Build strong employer relationships, supporting their understanding of apprenticeship requirements and COPA expectations for the programme.
• Facilitate effective tripartite reviews involving the learner, employer, and COPA.
• Participate in the induction and mentoring of colleagues as necessary.
• Attend all internal and external meetings/training courses as required.
• Liaise with all external agencies as required.
• Ensure continuous personal development in line with Company Business Plan.
• Participate in 1:1 monthly performance review with your Operations Manager.
• Take responsibility for, and be held accountable for the security, condition, and the upkeep of your working environment including public areas, classrooms, workshops and all equipment used in the course of your employment.
• Manage and record your own professional development in line with the Company’s Business Plan and Staff Development Plan.
• Promote the commitment to Safeguarding in line with the Safeguarding Children and Vulnerable Adults Policy and Procedure.
• Promote Equal Opportunities in line with Equal Opportunities Policy.
• Ensure that all matters relating to Health and Safety are carried out in line with Company Policy and current legislation.
• Assist in the Self-Assessment Process and the achievement of the resulting quality development plans within your role as Training Advisor.
• As appropriate to your role you will work to the Common Inspection Framework, ISO: 9001:2015, Investors in People, ISO 27001 and other quality standards as required by the company and its partners.
• Undertake other duties as deemed appropriate at the discretion of the business.

Qualifications

• Experience and working background in Business Services, Corporate Responsibility, Management and Leadership
• Relevant Industry certificates at Level 5 or above (A1 (D32/33) TAQA or CAVA)
• Good communication and interpersonal skills, including excellent written and spoken English
• Competency with regard to Safeguarding
• Understanding of ESFA and Ofsted
• Have good ICT skills and experience in the use of computers to assist teaching and learning
• The ability to prioritise and organise workload
• Be able to work independently and as part of a team
• Be able to use own initiative appropriately
• Be able to demonstrate enthusiasm for development and progression of all learners on programme
• Show commitment to continuous professional development and quality
• Be willing to undergo a Disclosure & Barring Service check
• Full and clean driving licence and access to own transport