Meetings and Events Floor Manager

PPHE Hotel Group; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hospitality group in Greater London seeks a Meetings and Events Floor Manager to oversee operations and ensure successful events. The role requires in-depth knowledge of conference and banqueting operations in a hotel environment. Responsibilities include team management, cost control, and direct client interaction. Competitive salary, extensive benefits, and opportunities for professional growth are offered.

Benefits

Heavily discounted hotel rates

F&B discounts

30 days of holiday per year

Access to pay before payday

Recommend a friend scheme

Gym discounts

Ride to Work scheme

Discounted prices at stores

Free dry cleaning

Annual staff events

Qualifications

• Proven experience in a busy hotel environment focused on Meetings and Events.
• Ability to manage a significant operational team.
• Strong interpersonal and communication skills.

Responsibilities

• Ensure highest standards in the M&E Department.
• Manage agency and staff to deliver successful events.
• First point of contact for client queries.
• Control operational costs including payroll and F&B.
• Conduct staff briefings and meetings.
• Train employees on emergency protocols.

Skills

In-depth knowledge in Meetings and Events Operations

Experience in managing large volume conference and banqueting operations

Job description

Location: Park Plaza Westminster Bridge London, United Kingdom

Salary: Competitive Salary + Service Charge + Excellent Benefits

Meetings and Events Floor Manager Opening! – Park Plaza Westminster

Park Plaza Westminster is a leading Meetings and Events Hotel (32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style) in the heart of Central London.

As Meetings and Events Floor Manager you will do more than just welcome our guests. You will be on the front line for all our events to ensure that every event is a success working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager.

You will receive

• Salary: Competitive Salary + Service Charge + Excellent Benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year – including bank holidays, increasing with years of service
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

Operational responsibilities

• Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department.
• Delegate and manage up to 100 agency, casual and permanent staff members.
• First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day.
• Assist in controlling all operational costs including payroll, F&B costs and wastage.
• Conduct staff briefings and monthly departmental meetings.
• Have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees.

What we are looking for

• In-depth knowledge and experience in Meetings and Events Operations within busy hotel environment.
• Experience managing large volume conference and banqueting operations.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.