Shift Lead: Inspire a 5-Star Shop Experience

Greggs plc; United Kingdom; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading bakery chain in the United Kingdom is seeking a Shop Supervisor to inspire and lead the team while ensuring exceptional customer service. Responsibilities include managing daily operations, training staff, and maintaining product displays. The ideal candidate will possess natural leadership abilities, passion for customer service, and previous supervisory experience. Opportunities for colleague discounts, pension contributions, and a supportive work culture are provided.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with 7% matching

Employee assistance app and helpline

Long service awards

Everyday shopping discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Availability requirements as per the role.
• Supportive of an inclusive culture.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products including making sandwiches and managing ovens.
• Ensure displays are fully stocked at all times.
• Keep the shop clean and presentable.

Skills

Natural leadership abilities

Exceptional customer service

Reliability

Job description

A leading bakery chain in the United Kingdom is seeking a Shop Supervisor to inspire and lead the team while ensuring exceptional customer service. Responsibilities include managing daily operations, training staff, and maintaining product displays. The ideal candidate will possess natural leadership abilities, passion for customer service, and previous supervisory experience. Opportunities for colleague discounts, pension contributions, and a supportive work culture are provided.