Parts Advisor

Johnsons Cars Ltd; Redditch; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading independent automotive dealership in Redditch seeks a Parts Advisor to enhance their team. This role focuses on customer service, maximizing departmental success, and ensuring efficient stock management. The ideal candidate will possess strong interpersonal skills and a valid UK driving licence. Offering competitive benefits including enhanced holiday entitlement and company pension scheme, this position provides opportunities for professional growth, training, and discounts across various services.

Benefits

Birthday Leave

Company Pension Scheme

Staff Discounts

Dentist on Demand

Enhanced Holiday entitlement

Qualifications

• Valid UK driving licence required.
• Must maximize the success of the department.
• Ability to relate to customer needs is essential.

Responsibilities

• Ensure goods received are dispatched or stocked daily.
• Check and properly store all stock.
• Select items accurately and dispatch orders efficiently.
• Order parts under direction of the Service Manager.
• Maintain up-to-date records in the parts department.

Skills

Interpersonal skills

Customer service

Self-motivated

Job description

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.

Now, we want you to be a part of our journey as a Parts Advisor for our Volkswagen Dealership based in Redditch.

Why Johnsons Cars?

We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest:

• Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
• Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
• Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
• More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
• Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
• Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.

Role and Responsibilities:

• To ensure goods received are despatch or stocked on a daily basis.
• To ensure that all stock is received, checked and properly stored.
• To select items accurately, progress and despatch orders efficiently.
• To ensure that the Company's policies and procedures are adhered to and that the Dealership Operating Standards are maintained.
• To order parts and accessories, under the direction and supervision of the Service Manager.
• To ensure that the parts departments records are kept up to date.
• To ensure that an effective and efficient filing system is maintained within the Parts office.
• Promote satisfactory customer relations through expeditious and courteous handling of public.

The ideal candidate will:

• Take pride in their ability to maximise the success of the department whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction.
• Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self‑motivated team player and target achiever.
• Be able to relate and respond to customer’s needs.
• Hold a valid UK driving licence.

What We Offer:

Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:

• 31 days paid annual leave, increasing to 33 with longevity of service.
• Industry‑leading product and manufacturer training to support your growth and success.
• For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.

The Company

Welcome to Johnsons Cars, we are one of the UKs biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers.

As well as our dealership network we also have a number of vehicle parts operations as well as our Fleet Services business. As an employer we embody a culture of continuous growth and success. by joining Johnsons cars you'll become part of a team that thrives of delivering exceptional service to our customers whilst providing a platform for your personal and professional growth. At Johnsons your career is as important as the outstanding service we provide to our customers.

The Benefits

Life Assurance

Company Pension Scheme

Enhanced Holiday entitlement

Staff Discounts

Johnsons Benefits Platform