Property Administrator

BNP Paribas Group; Newbury; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading property firm is seeking a full-time Property Administrator for their Newbury office. The ideal candidate will be an excellent team player with strong organisational skills and experience in a fast-paced environment. Responsibilities include managing client relationships, coordinating marketing activities, and supporting the sales team. The role requires solid communication abilities and attention to detail. The company offers generous benefits including health plans, flexible leave options, and a great company culture.

Benefits

Health Cash Plan

25 days annual leave

Gym discounts

Travel and retail discounts

Bonus scheme

Qualifications

• Previous experience in a similar role required.
• Experience interpreting policies and procedures related to AML regulations.
• Able to establish and maintain effective working relationships.

Responsibilities

• Registration of new buyers.
• Preparation of property brochures.
• Coordinating marketing and advertising.

Skills

Team player

Organisational skills

Communication skills

IT skills (Word, Excel, MS Outlook)

Customer service

Attention to detail

Tools

KYC systems

Job description

Strutt & Parker – Property Administrator

An administrator for our Cambridge office, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner. The candidate will have previous experience of working in a fast‑paced environment and be able to provide a high level of service to clients. Self‑motivated, reliable, flexible and comfortable working as part of a team. This is a full‑time role (including some Saturdays) which involves supporting the sales team and includes day‑to‑day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.

Responsibilities

• Registration of new buyers
• Preparation of property brochures
• Coordinating marketing and advertising locally and with nearby offices
• Management of the KYC and anti‑money laundering processes as required by the Group, liaising with the internal on‑boarding and compliance teams where necessary
• Management of the invoicing process for the team
• Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum
• Keeping window cards/brochure displays/office systems up‑to‑date
• Liaising with potential buyers and arranging viewings/managing diaries
• Maintaining client files and the Residential client database
• Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on‑boarding processes
• Implement strategies for continuous improvement of business processes and increased efficiency
• Any other ad‑hoc administrative duties as required by the team

Person specification

• An interest in working in the real estate/estate agency environment
• Previous experience in a similar role
• Prior experience of interpreting policies and procedures associated with AML regulations
• Experience of undertaking client due diligence, including completing independent searches and sanction checks
• Ability to prioritise and co‑ordinate tasks efficiently ensuring all deadlines are met
• Demonstratable experience of supporting a team of professional fee earners
• Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar
• A strong communicator, both verbally and in writing with experience of customer service
• Ability to establish and maintain effective working relationships with colleagues at all levels
• Punctual and flexible in relation to working hours and duties
• Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Understands and appreciates the importance of using discretion when dealing with sensitive information

Benefits

• Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 × basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.