Travel Coordinator

Peninsula Group; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading travel management company is seeking a Travel Coordinator for a dynamic global role. This position involves managing and orchestrating international employee travel logistics, ensuring bookings are accurate and compliant. Successful candidates will have strong problem-solving skills and the ability to thrive in a fast-paced environment. Experience in travel consulting and proficiency in office software are desirable. The role requires attention to detail and excellent communication skills, providing both pre and post-travel support for travellers.

Qualifications

• Experience as a business or corporate travel consultant, team assistant or travel agent is desirable.
• Ability to work using own initiative to tight deadlines.
• Previous experience supporting large events is an advantage.

Responsibilities

• Coordinate and secure global travel logistics for flights, hotels, and transport.
• Deliver pre and post travel support to ensure travellers feel prepared.
• Act as the central communication hub for travellers.
• Manage travel expenses in Concur with accuracy.
• Maintain accurate travel records and databases.
• Identify cost reduction methods for travel without compromising quality.

Skills

Computer literacy including MS Office proficiency

Interpersonal communication skills

Problem solving skills

Attention to detail

Tools

SAP/Concur

Job description

Travel Coordinator

Department: Travel

Employment Type: Contract / Temp

Location: London

Reporting To: Lyndsey Hazell

Description

This role is a 12 month FTC with the potential to turn permanent

Step into a fast paced, global role where no two days look the same. As a Travel Coordinator at Peninsula, you become the driving force behind the end to end orchestration of international employee travel. From strategic planning and seamless coordination to ensuring every journey is executed flawlessly. You’ll manage high volume travel activity with precision, keeping bookings accurate, compliant, and on schedule, even when the pressure is on.

Success in this role comes from building strong partnerships and working hand in hand with diverse internal teams and trusted external partners to deliver smooth, stress free travel experiences across the world. If you thrive in a dynamic environment where deadlines are tight, expectations are high, and your impact is felt globally, this is a role that keeps you at the centre of the action.

MAIN RESPONSIBILITIES

• Coordinate and secure global travel logistics, including flights, hotels, ground transport, rail journeys and any specialised arrangements needed to keep travel running smoothly.
• Deliver pre and post travel support, ensuring that every traveller feels fully prepared before departure and supported.
• Act as the central communication hub, keeping travellers informed and up to date with process, policies and real time updates, offering rapid problem solving and clear guidance whenever plans shift.
• Process and manage travel expenses in concur with accuracy and efficiency
• Own key responsibilities with confidence, taking full accountability for tasks delegated by the Travel Manager and driving them to completion.
• Maintain accurate and up to date record keeping, maintaining organised administrative systems in particular the Travel database (traveller passport data)
• Take an active role in identifying smart, efficient ways to reduce travel costs without compromising quality.
• Provide essential out of hours support on a rotational basis, stepping in during evenings, weekends and bank holidays, when travellers need urgent assistance.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Computer literacy including proficiency of MS Office package is essential.
• Experience of working as a business or corporate travel consultant, team assistant or travel agent position is desirable.
• SAP/Concur experience desirable but not essential.
• A high level of personal and professional commitment, with a flexible approach and an ability to work using own initiative to tight deadlines.
• Excellent and proven interpersonal, written, and verbal communication skills, including demonstrating a positive attitude, professional manner and a can do willing attitude.
• A high level of attention to detail.
• Strong problem solving and critical thinking skills.
• Previous experience working on or supporting large events (e.g conferences, exhibitions or corporate events) would be an advantage.