Hard Services Support Manager

Sodexo France; City of Edinburgh; Hybrid; GBP 34,000 - GBP 40,000; Full time

Job summary

A global leader in services is seeking a dedicated Hard Services Support Manager to oversee facilities management across Scotland. This full-time role involves ensuring compliance, managing subcontractors, and maintaining relationships with clients across various sites. Candidates should have over 5 years of experience in facilities management, alongside a relevant qualification. The position offers a competitive salary and various benefits, including professional development opportunities.

Benefits

Wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• 5+ years’ experience in a Hard Services Facilities Management role.
• Experience working in a fast-paced, multi-site environment.
• Confident IT skills, including MS Office and CAFM systems.

Responsibilities

• Support delivery of Hard FM services across multiple sites.
• Ensure compliance with KPIs and SLAs.
• Manage subcontractor performance.

Skills

Experience in Hard Services Facilities Management

PPM and reactive maintenance knowledge

Strong communication skills

Proficient in MS Office

Ability to travel regularly

Education

Relevant technical or professional qualification

NEBOSH qualification or equivalent

Tools

CAFM systems (Maximo)

Job description

• Full time
• Up to £40000 per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Hard Services Support Manager

Covering Scotland's Central Belt, Edinburgh, Pitlochry, Oban, Isle of Islay

Engineer a brighter future.

We’re looking for an experienced Hard Services Support Manager to support the delivery of high‑quality Facilities Management services across a diverse cluster of client sites throughout Scotland. Working closely with our Technical Facilities Managers, you’ll help ensure outstanding service delivery, full compliance, and strong client relationships across all locations.

This is a varied, mobile role ideal for someone who enjoys working across multiple sites, solving problems, and playing a key part in a collaborative FM team.

As a Hard Services Support Manager you’ll:

• Supporting the delivery of Hard FM services across a multi‑site portfolio
• Ensuring PPMs, reactive works, KPIs and SLAs are consistently met or exceeded
• Assisting with subcontractor management and performance
• Supporting Health & Safety compliance, including permits to work and RAMS
• Helping manage risk registers and drive risk reduction
• Working with Technical and Account Managers to monitor financial performance, identify efficiencies, and support cost‑savingli>
• Costing and submitting variation orders for additional works and scope changes
• Building strong, professional relationships with client stakeholders

What we’re looking for:

• 5+ years’ experience in a Hard Services Facilities Management role
• Strong understanding of PPM, reactive maintenance, and compliance
• Experience working in a fast‑paced, multi‑site environment
• Relevant technical or professional qualification
• NEBOSH (or equivalent)
• Confident IT skills, including MS Office and CAFM systems (Maximo)
• A proactive, self‑starting approach with excellent communication skills
• Willingness to travel regularly across Scotland

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high‑street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland’s enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.