Customer Experience & Sales Support - Glasgow

Motorpoint Ltd; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A national omnichannel car retailer based in Glasgow is looking for a Sales Support professional. This role requires delivering excellent customer service both over the phone and in person, managing administration tasks, and using a CRM system to resolve customer queries. Candidates must have a full UK driving license and experience in customer service. Attractive benefits include paid time off, holiday perks, and discounts. Apply by 22nd February 2026.

Benefits

Paid time off every month

28 days' holiday plus additional days

Employee Assistance Programme (EAP)

Discounts at retailers through the 'My M.O.T' platform

Vocational and personal development training

Qualifications

• A full UK driving licence is essential.
• Experience of delivering great customer service from any industry.
• Positive attitude and alignment with company values.

Responsibilities

• Deliver fantastic customer service over the phone and face-to-face.
• Manage administration tasks and resolve customer queries efficiently.
• Use CRM system to track and resolve customer cases.

Skills

Customer service experience

Strong communication skills

Organisational skills

Teamwork skills

Confidence using systems

Job description

A national omnichannel car retailer based in Glasgow is looking for a Sales Support professional. This role requires delivering excellent customer service both over the phone and in person, managing administration tasks, and using a CRM system to resolve customer queries. Candidates must have a full UK driving license and experience in customer service. Attractive benefits include paid time off, holiday perks, and discounts. Apply by 22nd February 2026.