Business Manager

BMW; Bridgwater; On-site; GBP 35,000 - GBP 55,000; Full time

Job summary

A leading automotive retailer in Bridgwater is seeking a Business Manager to enhance department performance and customer experience. The ideal candidate will have a background in sales management within the automotive sector and a thorough understanding of financial and insurance regulations. Responsibilities include supporting sales teams, building customer proposals, and managing interactions. The role offers an attractive salary package with benefits, including training opportunities and holiday benefits.

Benefits

25 days holiday plus bank holidays

Cash back and discounts via online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Previous experience in a Business Manager or sales management role in the automotive industry.
• Strong understanding of financial and insurance regulations.
• Excellent written and verbal communication skills.
• A customer-focused approach with a passion for delivering outstanding service.
• Ability to manage customer interactions efficiently.
• A full and valid UK driving licence.

Responsibilities

• Support the sales operation and maximise performance across the department.
• Build and present customer proposals based on qualifications from the sales team.
• Engage with customers through first- and second-facing interactions.
• Assist sales colleagues in selling new and used vehicles alongside add-on products.

Skills

Relationship-building

Negotiation skills

Communication skills

Organisational skills

Job description

Overview

Vertu Bridgwater is looking for a Business Manager.

Your role

At Vertu Motors, we invest heavily in our colleagues’ futures and are proud to offer an industry‑leading remuneration package, including a basic salary of £35,000, an OTE of £55,000, a company car, and an excellent range of benefits.

As Business Manager, you will play a key role in supporting the sales operation and maximising performance across the department. You will be responsible for building and presenting customer proposals following qualification from the sales team, ensuring every experience is professional, compliant and customer‑focused.

A strong understanding of finance and insurance products and associated regulations is essential, allowing you to provide accurate information and uphold the highest compliance standards.

You will actively support the delivery of the Group’s controlled ActiveSales process, helping to drive department performance and achieve agreed targets. This will include managing daily sales activity, engaging directly with customers through first‑ and second‑facing interactions, and supporting sales colleagues to successfully sell new and used vehicles alongside a range of add‑on products, including finance, paint protection, warranties and insurances.

Your profile

You will be an organised, resilient professional who thrives in a fast‑paced environment and is confident working under pressure. Strong relationship‑building and negotiation skills are essential, alongside excellent communication and the ability to use your own initiative.

To be successful in this role, you will also have:

• Previous experience in a Business Manager or sales management role, from within the automotive industry
• A strong understanding of financial and insurance regulations
• Excellent written and verbal communication skills
• A professional, customer‑focused approach with a passion for delivering outstanding service
• The ability to manage customer interactions efficiently and effectively
• A full and valid UK driving licence

Rewards

We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on‑going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.