Prep Centre Manager

BMW; Sunderland; On-site; GBP 40,000 - GBP 45,000; Full time

Job summary

A leading automotive firm in Sunderland is seeking a dedicated team manager to oversee vehicle preparation. The ideal candidate will demonstrate strong leadership in driving performance and enhancing customer satisfaction. Responsibilities include managing workflow and ensuring compliance with company standards. This position offers a competitive salary of £40,000 OTE £45,000, along with extensive benefits including training, holidays, and a pension scheme.

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Pension

Enhanced Maternity & Paternity

Qualifications

• Proven track record within the automotive industry.
• Strong leadership and people management skills.
• Ability to drive business forward and maximize performance.

Responsibilities

• Implement and maintain effective processes for high service standards.
• Manage vehicle throughput for repairs and logistics.
• Ensure adherence to company values and safety standards.
• Coach and measure team performance.

Skills

Leadership skills

Team management

Performance improvement

Customer satisfaction focus

Job description

Your role

Now is the idealtime to join our Sunderland team as we continue to grow, with ourpurpose built BMW & MINI preparation centre, that delivers prepared “forecourt ready” vehicles to our Northeast sites.

We are offering a basic salaryof£40,000 with an OTE of up to £45,000, a company vehicle and an excellent range of Company Benefits.

The main duties of this role are:

• Responsibility for implementing and maintaining effective processes to achieve the highest possible standards and service levels.
• Manage the throughput of prep vehicles for mechanical, cosmetic, and alloy wheel repairs as well as valet and logistics, delivering a finished product in a timely fashion
• Maximising the productivity of the team which includes Technicians, cosmetic repairers, vehicle progressor and valeters
• Managing the team and maintaining the adherence to the Vertu values
• Ensuringthat the Manufacturers/Vertu standards are adhered to at all times.
• Maintaining a safe working environment.
• Coaching and measuringcolleague performance.

Your profile

The ideal candidate will be able to demonstrate a successful track record within the industry.You will be able to clearly demonstrate your ability to generate outstandingresults by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills in orderto lead your team to deliver our business objectives.

You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team,livingour company values on a daily basis.

Rewards

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so ifsuccessful you can look forward to on-going management training opportunities that provide you with industry leadingcareer progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday (pro rata)rising with length of service plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

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