Customer Experience Host – Weekend Showroom Receptionist

Arnold Clark Group; Warrington; On-site; GBP 19,000 - GBP 23,000; Part time

Job summary

A leading automotive retailer in Warrington is seeking a part-time Receptionist to serve as a Customer Experience Host. You will greet customers, handle enquiries, and maintain branch standards. Applicants should have excellent communication skills and a passion for customer service. The role offers a welcoming atmosphere and numerous employee benefits, including healthcare and holiday allowance, emphasizing a diverse workplace culture.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Ability to manage a large volume of customer calls efficiently.
• Proficient in maintaining tidy and presentable customer areas.
• Proactive communication and collaboration with all departments.

Responsibilities

• First point of contact for customers in person and on the phone.
• Manage enquiries and deliver excellent customer service.
• Ensure customer areas are kept tidy and presentable.

Skills

Fantastic telephone manner

Excellent interpersonal skills

Genuine interest in delivering excellent service

Confidence to work independently and in a team

Highly organized, multi-tasking ability

Tools

Cisco telephony

Microsoft Office

Excel

Job description

A leading automotive retailer in Warrington is seeking a part-time Receptionist to serve as a Customer Experience Host. You will greet customers, handle enquiries, and maintain branch standards. Applicants should have excellent communication skills and a passion for customer service. The role offers a welcoming atmosphere and numerous employee benefits, including healthcare and holiday allowance, emphasizing a diverse workplace culture.