Housing Implementation Consultant - Repairs

Gamelevate; Remote; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading technology firm in the UK seeks a Housing Implementation Consultant for specializing in NEC Housing IT Repairs systems in the not-for-profit social housing sector. The role involves expert guidance in system implementation, creating training materials, and ensuring customer satisfaction. Ideal candidates will have experience in Housing systems and be proficient in Unix and SQL. The position offers flexible remote working with necessary travel across the UK.

Benefits

Private Medical Cover

25 days paid holiday

Group Pension Plan with employer contributions

Free access to LinkedIn Learning

Qualifications

• Expertise in implementing Housing systems with a focus on configuration.
• Ability to maintain training courses and solution manuals.
• Experience in providing consultancy services to customers.

Responsibilities

• Offer guidance in NEC Housing system implementation.
• Ensure high customer satisfaction consistently.
• Be flexible for travel within the UK for customer visits.

Skills

In-depth expertise in Repairs using NEC Housing

Proven track record of providing high-quality consultancy services

Ability to consistently achieve positive customer feedback

Proficiency in creating training materials

Ability to handle multiple parallel projects

Tools

Unix

SQL

Job description

Housing Implementation Consultant - RepairsNEC Software SolutionsRemote, United KingdomCompany DescriptionCome join us and make a difference in the world!Discover more at**NO AGENCIES PLEASE**Job DescriptionWe are seeking an Implementation Consultant to join our UK-based Housing team to embark on an exciting journey specializing in NEC Housing IT Repairs systems for the not-for-profit social housing sector**MAIN RESPONSIBILITIES:*** Offer expert guidance in implementing NEC Housing systems, with a focus on how the system is configured and built.* Provide excellent advice to current customers using NEC Housing* Ensure that when we give advice or training, our customers are happy and give positive feedback consistently.* Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams.* Create and maintain training courses and solution design manuals for both customers and internal teams.* Stay up-to-date with the latest developments in all aspects of Social Housing Management.* Be flexible and available for travel throughout the UK to visit both customer and company sites when required.Qualifications**Essential Skills:*** In-depth expertise in Repairs using NEC Housing* Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.* Proven track record of providing high-quality consultancy services to customers (including Local Authority Housing, ALMOs or Housing Associations.* Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.* Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers* Proficiency in handling multiple parallel projects.**Desirable Skills:*** Experience in creating, configuring, and implementing wider NEC Housing system modules.* Working knowledge of Unix and/or SQL.Additional InformationWe pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:* Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)* 25 days paid holiday with the option to buy/sell (FTE)* 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)* A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%* A selection of flexible benefits to suit your individual needs* All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.**OTHER INFORMATION*** Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.* **All offers are subject to satisfactory vetting, references and occupational health checks.*** Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.**NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.****Who We Are:**We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.We’d love your help. And we’ll support you all the way.