Billing Coordinator

S-RM Intelligence and Risk Consulting; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A global cyber security consultancy in London is looking for a Billing Coordinator. You'll manage billing for cyber projects, ensuring accuracy and timely processing. Ideal candidates will have a degree or equivalent experience, excellent organizational skills, and familiarity with financial systems. You will collaborate with project managers and contribute to financial operations, working in a dynamic and supportive environment. Competitive benefits include 25 days holiday, a matching pension contribution, and other health perks.

Benefits

25 days holiday per year

Matching pension contribution up to 7%

Life Insurance at 4X annual salary

Private dental and medical insurance

Gym discounts

Virtual GP for you and your family members

Qualifications

• Experience in financial operations or administration is preferable.
• Ability to adapt to change in a fast-paced environment.
• Experience working with finance and CRM systems.

Responsibilities

• Ensure accurate and timely invoicing for global cyber projects.
• Collaborate with project managers on billable hours recording.
• Handle billing queries efficiently.
• Manage monthly revenue and ensure accuracy in records.

Skills

Excellent planning and organisational skills

Excellent communication skills

Attention to detail

Ability to work unsupervised

Proactive approach

Education

Degree level education or equivalent experience

Tools

Finance systems

CRM systems

Job description

S-RM is seeking a Billing Coordinator to join our Cyber Security team in London.

Cyber Security

London

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us.

Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever.

We’re building a team to meet this challenge. We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.

We also don’t believe there’s a typical cyber security professional. We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You’ll always find a range of perspectives and expertise to help you learn and grow.

If that sounds like your kind of team, we’d like to hear from you.

The role

In this role, reporting to the Senior Operations Manager, you will be responsible for ensuring that all cyber projects are billed both accurately and in a timely manner on a global basis. You\'ll work closely with the global cyber operations team, as well as project managers and product owners from all practice areas, to fully understand the specific billing requirements on a project-by-project and account-by-account basis.

Your responsibilities will extend to contributing to broader financial operations, such as participating in month-end and year-end closing activities and supporting cash collection efforts.

Your responsibilities will be:

Preparing and sending invoices in line with S-RM processes. This role is applicable to all cyber practice areas on a global basis

Collaborating with project managers to confirm the accurate recording of billable hours and any additional charges

Working closely with the product owners to ensure accurate reconciliation of monthly bills

Handling internal and external billing queries in a timely manner

Ensuring that the CRM is updated to accurately reflect billing requirements

Managing the WIP tracker at month end and working closely with the Finance team to ensure all monthly revenue is accurately reflected

Tracking aged debt and working closely with the Credit Control Manager to address outstanding balances

Identifying any process improvements to ensure billing is as efficient as possible

What we're looking for

We think candidates with the following skills and experience are likely to succeed as a Billing Coordinator at S-RM.

That said, if you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

We’re looking for someone that is able to adapt to change and work comfortably in a fast-paced environment, this person will have some or all of these skills:

Degree level education or equivalent experience

Ideally some experience in a similar role, financial operations, financial administration

Experience working with both finance and CRM systems

The Ideal candidate will also likely have the following key personal skills and attributes:

Excellent planning and organisational skills

Excellent stakeholder (both internal and external) and communication skills

Excellent attention to detail

A proven ability to work unsupervised

A proactive approach and a willingness to work outside the job specification when required

Excellent interpersonal skills

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:

25 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 30 days).

Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education

Life Insurance 4X Annual salary

Parental Support:

o Fertility treatment leave – 5 days of leave per cycle of treatment per year;

o Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;

o Paternity leave – 6 weeks of full pay.

Various Health and Medical Benefits including:

o Private dental and medical insurance (taxable benefit);

o Virtual GP for you and your family members that live in the same household;

o Gym discounts for you and your partner;

o EAP programme for you and your immediate family;

o Free access to the mindfulness app Headspace;

The successful candidate must have permission to work in the United Kingdom by the start of their employment.

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