Trade Counter Assistant

Reece Ltd.; Salisbury; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading plumbing and bathroom products supplier is seeking a Trade Counter Assistant in Salisbury. This role involves providing customer service, preparing quotes, managing stock, and maintaining branch operations. Previous experience in retail or a willingness to learn is essential. The position offers various perks, including performance bonuses and development opportunities. Join a team committed to customer satisfaction and professional growth.

Benefits

Performance-based bonuses

Paid annual leave

Continuous learning and development programs

Generous discounts for renovations

Reece Boost cashback on groceries and more

Paid parental leave

Qualifications

• Has previous experience in retail sales or customer service.
• Willing to learn and adapt quickly.
• Can use a computer and learn new systems easily.

Responsibilities

• Provide excellent customer service and product information.
• Prepare quotes for customers in person and over the phone.
• Undertake pick packing and stock control activities.
• Help maintain shop floor displays and keep the branch tidy.
• Make occasional deliveries to customers.

Skills

Customer service

Retail sales experience

Order picking

Computer literacy

Clean driver's license

Job description

Trade Counter Assistant - Salisbury page is loaded## Trade Counter Assistant - Salisburylocations: QLD - Salisbury - 15 Flanders Streettime type: Full timeposted on: Posted Todayjob requisition id: R-00028113Trade Counter Assistant - Salisbury**About Actrol**We keep things cool!We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.**About the role**As part of the Trade Counter team in Salisbury, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.**Your day-to-day**A typical day will involve:* Providing customer service and information about products* Providing quotes both in person and over the phone* Undertaking pick packing and stock control activities* Helping keep the branch tidy and safe* Making occasional deliveries to customers using a company vehicle**We’d love to hear from you if you’re someone who:*** Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone* Might not have experience in this space, but is willing to learn* Can pick orders, maintain shop floor displays and ensure information provided is accurate* Can use a computer and is happy to learn new systems* Has a clean valid driver’s licence and is open to working various shifts, including weekends* Wants to develop their career - either locally, within our network or head office**Our perks and benefits:*** Performance based bonuses* Paid annual leave* Continuous learning and development programs to support your career goals* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave**Reece Group**Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.*Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.*Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.