Trade Counter Assistant

Reece Ltd.; Brighton; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading plumbing supplier in Brighton seeks a Trade Counter Assistant to support tradespeople with product access and management of branch operations. The role includes customer service, stock control, and product order fulfillment. A clean, valid driver's license is required, along with retail experience and a passion for helping customers. Benefits include performance bonuses, paid leave, and continuous learning programs.

Benefits

Performance-based bonuses

Paid annual leave

Continuous learning and development programs

Generous discounts for renovations

Reece Boost cashback on various services

Paid parental leave

Qualifications

• Previous experience in retail sales or customer service.
• Ability to pick orders and maintain displays.
• Proficient with computers and open to learning new systems.
• Must have a clean, valid driver's license.

Responsibilities

• Provide excellent customer service and product information.
• Quotes provision both in person and over the phone.
• Undertake stock control and pick packing activities.
• Maintain a tidy and safe branch environment.
• Make occasional deliveries using a company vehicle.

Skills

Retail sales experience

Customer service skills

Computer literacy

Clean driver's license

Job description

Trade Counter Assistant - Brighton page is loaded## Trade Counter Assistant - Brightonlocations: VIC - Brighton East - 15-21 Union Sttime type: Full timeposted on: Posted Todayjob requisition id: R-00027724Trade Counter Assistant - Brighton**About Reece Plumbing**We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.**About the role**As part of the Trade Counter team in Brighton, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.**Your day-to-day**A typical day involves:* Providing customer service and information about products* Providing quotes both in person and over the phone* Undertaking pick packing and stock control activities* Help keep the branch tidy and safe* Make occasional deliveries to customers using a company vehicle**We’d love to hear from you if you’re someone who:*** Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone* Can pick orders, maintain shop floor displays and ensure information provided is accurate* Can use a computer and is happy to learn new systems* Has a clean, valid driver’s licence and is open to working various shifts, including weekends* Wants to develop their career - either locally, within our network or head office**Our perks and benefits:*** Performance based bonuses* Paid annual leave* Continuous learning and development programs to support your career goals* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave**Reece Group**Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. *This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.*[](blob:https://reece.wd105.myworkdayjobs.com/5ae3d168-46d0-48fc-b66d-a0a0d9a33313)0:00 / 1:34Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.