F&B Team Member: Create Memorable Guest Experiences

Ehg Careers; Cardiff; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A family-owned hotel group is seeking a Food and Beverage Team Member for their Holiday Inn Express in Cardiff Airport. The role involves creating a welcoming atmosphere for guests, serving high-quality meals and drinks, and ensuring exceptional customer service throughout their experience. Ideal candidates will have prior hotel or restaurant experience, and be proactive and enthusiastic with excellent communication skills. This position requires flexibility in working hours, including evenings and weekends.

Benefits

Discounted Hotel Rooms

Employee Assistance Program

Health Plan

Life Insurance

Cashback on high street retailers

Complimentary Meals on duty

Employee of the Month celebrations

Excellent Training & Development

Qualifications

• Ideally previous hotel experience as a Food & Beverage Team Member or similar roles.
• A basic understanding of food safety.
• Experience in offering exceptional customer service.

Responsibilities

• Create a warm welcome for guests and set the tone for their experience.
• Present meals attractively, ensuring a memorable experience.
• Prepare and serve drinks to high standards.

Skills

Customer service

Food safety understanding

Communication skills

Organizational skills

Proactive attitude

Job description

A family-owned hotel group is seeking a Food and Beverage Team Member for their Holiday Inn Express in Cardiff Airport. The role involves creating a welcoming atmosphere for guests, serving high-quality meals and drinks, and ensuring exceptional customer service throughout their experience. Ideal candidates will have prior hotel or restaurant experience, and be proactive and enthusiastic with excellent communication skills. This position requires flexibility in working hours, including evenings and weekends.