Product Manager, Retail Mortgage Journeys

Shawbrook Bank; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A specialist financial institution located in Glasgow is seeking a Product Manager to enhance the Retail Mortgage journey. The successful candidate will lead product discovery, collaborate with engineering and design teams, and ensure high-quality outcomes. Ideal applicants will have experience in product management and a customer-centered approach. This opportunity allows for influence and responsibility within a dynamic banking environment focused on innovation and excellent customer experience.

Benefits

Market-leading family friendly policies

Access to mindfulness and meditation apps

Discounts on gym membership

Contributory pension scheme

Qualifications

• Strong product management experience across the full product lifecycle including discovery and delivery.
• Familiarity with regulated financial products is useful but not essential.
• Ability to simplify complexity and create customer-centered solutions.

Responsibilities

• Lead discovery and delivery for a range of initiatives across the Retail Mortgage journey.
• Collaborate closely with engineering, design and data teams to deliver high‑quality outcomes.
• Break down complex workflows into simple, intuitive digital experiences.

Skills

Product management experience

Customer-centered solutions

Excellent communication

Data-driven decision making

Job description

A specialist financial institution located in Glasgow is seeking a Product Manager to enhance the Retail Mortgage journey. The successful candidate will lead product discovery, collaborate with engineering and design teams, and ensure high-quality outcomes. Ideal applicants will have experience in product management and a customer-centered approach. This opportunity allows for influence and responsibility within a dynamic banking environment focused on innovation and excellent customer experience.