Horticulture Advisor: Inspire Plants, Delight Customers

Dobbies Garden Centres Ltd; Gillingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent garden centre retailer in Gillingham is seeking Horticulture Customer Advisors to enhance customer experiences in-store. Responsibilities include delivering excellent gardening standards, promoting customer loyalty, and providing expert plant advice. Ideal candidates will possess customer service skills and exhibit a passion for plants while working collaboratively within a team. The role offers an opportunity to grow skills in a supportive environment that values teamwork and customer satisfaction.

Benefits

Generous annual leave

Discounts across stores

Financial wellbeing support

Employee wellbeing platform

Access to development programs

Qualifications

• Passion for delivering a great customer experience.
• Experience within a customer-facing role.
• Ability to lift heavy objects.

Responsibilities

• Deliver inspirational gardening standards.
• Drive sales and promote Dobbies Club membership.
• Provide excellent product knowledge.

Skills

Customer service

Plant knowledge

Teamwork

Time management

Job description

A prominent garden centre retailer in Gillingham is seeking Horticulture Customer Advisors to enhance customer experiences in-store. Responsibilities include delivering excellent gardening standards, promoting customer loyalty, and providing expert plant advice. Ideal candidates will possess customer service skills and exhibit a passion for plants while working collaboratively within a team. The role offers an opportunity to grow skills in a supportive environment that values teamwork and customer satisfaction.