Employee Relations & Engagement Specialist

Iceland Foods Limited; Canterbury; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading retail company in the UK is seeking an Employee Relations & Engagement Specialist to provide expert guidance on employee relations and engagement strategies. This field-based role involves supporting policies and training initiatives, managing tribunal claims, and working cross-functionally to enhance compliance and HR effectiveness. Candidates should have strong experience in employment relations, tribunal case management, and the ability to influence stakeholders. A full UK driving license and access to a vehicle are required.

Benefits

Free parking

Highly subsidised restaurant

Qualifications

• Experience in providing advice on Employment Relations.
• Track record in managing Tribunal cases.
• Skills in dispute resolution with Trade Unions.

Responsibilities

• Provide high standard ER advice and guidance.
• Collaborate with teams for Wellbeing and D&I initiatives.
• Assess policies to ensure legal compliance.
• Participate proactively in project work.
• Deliver ER training sessions as needed.
• Support escalated ER issues across the estate.

Skills

Legal advice on ER matters

Managing Employment Tribunal cases

Experience with Trade Unions

Training delivery

Planning and organizational skills

Resilience

Influencing skills

Analytical skills

PC literate

UK driving license

Job description

Employee Relations & Engagement Specialist- Field Based

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for acommitted and passionate Employee Relations & Engagement Specialist to join our growing business. This role will be field based with travel nationwide.

PURPOSE OF ROLE

To be an advocate for the employment relationship supporting Employee Relations, Wellbeing, D&I & Reward, through the creation of transparent policy, process and undertaking relevant project work to drive engagement. You will also be responsible for sharing best practice across group and associated Companies.

KEY ACCOUNTABILITIES

• To provide a high standard of advice and guidance on ER and Engagement activity, in accordance with strategic operational and legislative requirements
• To work in collaboration with specialist teams to deliver activity aligned to: Wellbeing, D&I, Reward and Employee Relations that meet both business and customer need
• To continually assess our policy and procedures ensuring they comply with current legislation and align with strategy and culture
• To be a proactive participant in project work as required within the team or as part of wider cross functional working group
• Involvement in group-related BAU activity and case escalations
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• To create and deliver ER training sessions as required to drive capability within the HR function and the management population
• To support the employment solicitors in their management of Iceland and Group tribunal claims, providing clear instruction on any settlement discussions
• Provide on-site support for escalated ER issues across the estate, as required and at short notice

KEY MEASURES

- Consistent and legally compliant ER practices in place, underpinned by robust company policies

- Improved compliance on ER issues

- Collation and analysis of data e.g. Tribunal claims, disciplines, redundancies, and continuous education of line managers

KEY SKILLS

- Experience in providing commercial and legally sound advice on escalated ER matters

- Experience in managing an Employment Tribunal caseload

- Experience with Trade Unions and dispute resolution

- Experience in creation and delivery of ER training

- Effective Planning and Organisational skills

- Resilience

- Ability to influence

- Analytical skills

- PC literate

- Full, clean UK driving licence and access to a vehicle

What to expect from us:

• Free parking
• Highly subsidised restaurant onsite with our own Michelin Star Chef!