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Shift Leader: Coffee Craft & Team Coach

Applied Intuition Inc.

Greater London

On-site

GBP 25,000 - GBP 30,000

Full time

Today
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Job summary

A leading cafe brand is seeking a Shift Leader in Greater London who is passionate about customer service and cafe culture. In this full-time role, you will craft excellent coffee and lead a team to deliver outstanding experiences for customers. Your responsibilities include supporting training initiatives, managing store operations, and creating a welcoming environment. Ideal candidates will be customer-centric and authorized to work in the UK, with flexible availability including weekends.

Qualifications

  • Experience in the customer service or hospitality industry.
  • Full Time availability: 35 hours per week, including peak days.
  • Must be authorized to work in the UK.

Responsibilities

  • Craft beautiful coffee products with energy and warmth.
  • Train new employees to ensure success and positive vibes.
  • Lead operational initiatives to boost sales and customer loyalty.

Skills

Customer service experience
Strong interpersonal communication
Multi-tasking skills
Knowledge of coffee and equipment
Positive attitude
Job description
A leading cafe brand is seeking a Shift Leader in Greater London who is passionate about customer service and cafe culture. In this full-time role, you will craft excellent coffee and lead a team to deliver outstanding experiences for customers. Your responsibilities include supporting training initiatives, managing store operations, and creating a welcoming environment. Ideal candidates will be customer-centric and authorized to work in the UK, with flexible availability including weekends.
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