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BodyScape - Spa Therapist
Andras Hotels
Belfast
On-site
GBP 40,000 - GBP 60,000
Full time
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BodySpa is an award‑winning, prestigious spa located within the Crowne Plaza Belfast, offering a sanctuary of relaxation and rejuvenation for both hotel guests and public clients. We partner with TEMPLESPA, delivering a luxurious range of treatments and skincare products from their award‑winning portfolio. BodySpa is operated by Andras House Ltd, the largest hotel company in Northern Ireland. As part of the wider Andras Hotels group, we are committed to excellence in service and guest experience.
As a Spa Therapist at BodySpa, you will deliver exceptional wellness treatments that promote relaxation, rejuvenation, and overall well‑being for our clients. With your expertise, professionalism, and warm approach, you will help create a calming and luxurious experience for every guest. You will receive exclusive training from TEMPLESPA, equipping you with in‑depth knowledge of their award‑winning treatments and products. Ongoing training and development opportunities will be provided to help you grow and refine your skills.
In addition to delivering treatments, you will play a key role in maximising spa revenue through the proactive recommendation and retailing of TEMPLESPA products, ensuring clients can continue their wellness journey at home.
24 hours per week
Up to £13.52 per hour, depending on age.
- Discounted hotel rates at thousands of hotels worldwide
- TEMPLESPA in‑depth product and treatment training
- Product Sales Bonus Incentive
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Communication and advice on Health and Wellbeing
- Free membership at BodyScape Health Club
- Andras Academy Training & Development Programmes & progression opportunities within the Andras Hotels Group
- Hotel Incentive Scheme
- Deliver a wide range of high‑quality treatments such as massages, facials, body therapies, and specialist spa services using appropriate techniques and premium TEMPLESPA products to meet client needs and desired outcomes.
- Conduct thorough consultations to understand each client’s individual needs, concerns, and medical considerations, and offer expert advice on suitable treatments and aftercare.
- Maintain a clean, calm, and welcoming spa environment, ensuring all treatment areas meet the highest standards of hygiene and presentation at all times.
- Record accurate client information and treatment notes, including recommendations for future care and home routines.
- Provide exceptional customer service, building genuine rapport with guests, and ensuring every visit exceeds expectations.
- Promote TEMPLESPA products, spa packages, and memberships, offering tailored recommendations to help clients maintain wellness between visits and contribute to revenue growth.
- Stay current with industry trends and techniques through continuous learning, professional development, and training opportunities provided by BodySpa and TEMPLESPA.
- Work collaboratively with your team to ensure seamless spa operations, supporting each other to deliver outstanding guest experiences.
- Team Work – work cooperatively and effectively with others.
- Positive and Can Do attitude – positive, friendly manner with customers and colleagues.
- Commitment – I do what I say, commitment to do the best in everything I do.
- Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups.
- Integrity – honest, respectful and accountable.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
- Recognised qualification in spa/beauty therapy: NVQ Level 3, ITEC, CIBTAC, CIDESCO, or an equivalent in beauty and massage therapy.
- At least 1 year of experience working as a Spa or Beauty Therapist, ideally within a hotel spa or destination spa environment.
- Strong knowledge of spa and beauty treatments, techniques, and professional‑grade products.
- Sound understanding of anatomy, physiology, and skin care principles.
- Exceptional customer service skills with a warm, friendly, and professional manner.
- Excellent communication skills both with clients and within a team setting.
- Outstanding time management and organisational skills, with the ability to manage back‑to‑back appointments calmly and efficiently.
- High attention to detail and a strong commitment to delivering consistently high‑quality treatments.
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. Andras House Ltd is the largest hotel group in Northern Ireland, operating around 1,000 bedrooms across seven hotels. We have received numerous awards for excellence, including Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre, and Best Serviced Apartments for Cordia Serviced Apartments. We subscribe to the Hospitality Employers Charter and are committed to providing training, development, and support to all team members. We are an equal opportunities employer.
- Health insurance
- Vacation, Paid time off
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Gym membership or wellness programs
- Cycle to work
- Referral bonus
- Competitive salary
- Preferential room rates
- Family and friends rates
- Long service recognition
- Free meals during shifts
- Free parking or Discounted parking
- Wellbeing Scheme
- Work With Charities
- Social Opportunities
- Employee of the Month
- Employee Recognition Scheme
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