Strategic Change Lead — Service Transformation

American Express Global Business Travel; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A global travel management company is seeking a Strategy Manager for Service Transformation in London, United Kingdom. This role involves partnering with key stakeholders to optimize business performance through strategic analysis and implementation of changes. Ideal candidates will possess strong analytical skills, financial acumen, and the ability to influence without direct authority. This position offers flexible benefits, travel perks, and opportunities for skill development in a collaborative environment.

Benefits

Health and welfare insurance

Retirement programs

Parental leave

Flexible benefits

Access to leadership courses

Qualifications

• Intellectually curious self-starter motivated by complex problem solving.
• Strong attention to detail with an analytical and innovative mindset.
• Confident in building relationships and influencing stakeholders.

Responsibilities

• Partner with key stakeholders to improve organizational effectiveness.
• Conduct in-depth analyses to identify pain points and inefficiencies.
• Build business cases to support stakeholder buy-in for changes.

Skills

Analytical skills

Problem solving

Communication

Relationship building

Attention to detail

Job description

A global travel management company is seeking a Strategy Manager for Service Transformation in London, United Kingdom. This role involves partnering with key stakeholders to optimize business performance through strategic analysis and implementation of changes. Ideal candidates will possess strong analytical skills, financial acumen, and the ability to influence without direct authority. This position offers flexible benefits, travel perks, and opportunities for skill development in a collaborative environment.