Food & Beverage Assistant

Foxhills; England; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A luxurious establishment in Ottershaw is seeking a Food and Beverage Assistant to join their team. This role involves providing exceptional dining experiences by assisting in food and beverage service, greeting guests, and maintaining high hygiene standards. Ideal candidates should have strong customer service skills, work well under pressure, and be flexible with shifts. Benefits include competitive salary, pension scheme, complimentary Country Club Membership, and various staff discounts.

Benefits

Competitive salary package

Company pension scheme

Enhanced Company Sick Pay

Career advancement opportunities

Complimentary Country Club Membership

Staff discounts on dining

Employee assistance program

Colleague social events

Free on-site parking

Qualifications

• Previous experience in a food and beverage role preferred, but training will be provided.
• Food safety and hygiene certification is a plus.
• Flexibility to work shifts including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and service of food and beverages.
• Greet guests, take orders, and ensure prompt delivery.
• Maintain cleanliness and hygiene standards in dining areas.
• Provide menu recommendations and accommodate dietary requests.
• Collaborate with kitchen and bar staff for smooth service flow.
• Handle payments and maintain cash handling procedures.

Skills

Customer service skills

Ability to work in a fast-paced environment

Communication skills

Teamwork skills

Job description

Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.

This is the part you will play...

Job Vacancy: Food and Beverage Assistant at Foxhills Collection

Are you passionate about delivering exceptional dining experiences and providing outstanding customer service? Foxhills Collection is currently seeking enthusiastic individuals to join our Food and Beverage team as Assistants at our prestigious establishment.

Position: Food and Beverage Assistant
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time

About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities:

• Assist in the preparation and service of food and beverages in the Nineteen restaurant and bar
• Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks
• Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service
• Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences
• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
• Handle payments, process transactions accurately, and maintain cash handling procedures

Requirements:

• Previous experience in a food and beverage role preferred but not required; training will be provided
• Excellent customer service skills with a friendly and outgoing personality
• Ability to work effectively in a fast-paced environment and remain calm under pressure
• Strong communication and teamwork skills
• Flexibility to work shifts including evenings, weekends, and holidays
• Food safety and hygiene certification is a plus

Benefits:

• Competitive salary package
• Company pension scheme – People’s Partnership
• Enhanced Company Sick Pay, Maternity and Paternity
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Foxhills Collection is committed to the safeguarding children and young people.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK