Retail Supervisor

Wickes; Kettering; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading retailer in Kettering is seeking an enthusiastic team member to motivate and support colleagues, ensuring exceptional customer service. The role involves supervising daily tasks, maintaining store standards, and training new staff. The ideal candidate is passionate about their career and customer satisfaction, with a willingness to learn. This position offers competitive pay and a comprehensive benefits package, including bonuses and discounts.

Benefits

Up to 5% annual bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

20% colleague discount

Cashback health scheme

Life assurance

Qualifications

• Passionate about delivering exceptional customer service.
• Experience in training new team members or being a key-holder.
• Enthusiastic approach to supporting team members.

Responsibilities

• Motivate, guide, and support colleagues to enhance customer experience.
• Supervise the team to complete routine tasks.
• Ensure the store is well-maintained and fulfilling orders.

Skills

Motivating colleagues

Customer service

Team supervision

Training new team members

Job description

About the role...

Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted. If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over £12.86 phr, 18 yrs - 20 yrs £12.13 phr and under 18 yrs £9.35 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Apply now!

Vacancy Reference#100146

"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"