Server

Sagamore; Bolton; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A prominent resort and dining establishment is seeking enthusiastic team members to provide excellent food and beverage service to guests. Responsibilities include greeting and seating guests, delivering menus, and ensuring guest satisfaction. The role requires knowledge of menu items and proper cash handling. Benefits include health and dental insurance, as well as discounts on resort outlets. Ideal candidates are detail-oriented and possess strong customer service skills.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

20% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Qualifications

• Ability to greet and seat guests promptly.
• Knowledge of the menu and specials.
• Ensure table and menu cleanliness.

Responsibilities

• Complete opening and closing side work.
• Ensure guest satisfaction during their experience.
• Handle guest concerns and issues.

Skills

Customer service skills

Verbal presentation skills

Knowledge of menu items

Cash handling skills

Time management

POS (Point of Sale) skills

Job description

Overview

Summary: We are seeking team members who can create an excellent food and beverage experience to patrons in our restaurants and events through prompt, professional, and detail oriented service. This includes understanding our menus, specials, and establishments, and being able to explain and entertain diners with this information. Our resort has multiple dining outlets, and events and our servers may be asked to work at different locations within our property, based on staffing needs.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 20% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Compensation

Compensation: $10.70 an hour + gratuities, rate when serving during an event is $23 per hour

Essential Duties and Responsibilities

• Complete opening side work as assigned
• Ensure table cleanliness, menu cleanliness, etc.
• Attend pre-meal meeting on time, and in full uniform
• Ensure proper menu, product and resort knowledge
• Greeting and seating guest
• Delivery of Menu
• Proper cash handling skills
• Verbal presentation of menu to guest
• Inform guest of specials
• Knowledge of wine presentation
• Exhibits proper selling techniques
• POS (Point of Sale) skills
• Time and coordinate food delivery
• Validate guest satisfaction and anticipate guest needs through observation during the experience
• Clearing of food and beverage items, even when Busser is on duty (Pre-bus!)
• Ensure accuracy of guest check and apply any necessary discounts, etc.
• Re-set tables promptly and be prepared for your next guests
• Handle guest concerns and issues and bring to the attention of manager immediately
• Complete closing side work and end of shift paperwork
• Attend trainings and meetings as required
• Other duties as assigned

The company also conducts post-offer employment verification, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.