People Experience Lead

WALR; Greater London; On-site; GBP 50,000 - GBP 55,000; Full time

Job summary

A leading data collection service in Greater London is seeking a People Operations Manager to enhance the employee experience. You will oversee hiring, performance management, and employee wellbeing, ensuring processes are effective. The ideal candidate will have proven People Operations experience, strong knowledge of employment law, and excellent communication skills to navigate sensitive situations. This position offers a competitive salary and a chance to contribute to a dynamic team environment.

Qualifications

• Proven experience in a People Operations, HR Manager, or similar role.
• Strong working knowledge of employment law and HR best practice.
• Confidence handling sensitive conversations and complex people issues.

Responsibilities

• Own core people processes across the employee lifecycle.
• Be a first point of contact for employee questions and issues.
• Maintain accurate employee records and ensure data is handled correctly.

Skills

People Operations experience

Knowledge of employment law

Handling sensitive conversations

Organizational skills

Attention to detail

Approachability

People analytics

CIPD qualification or equivalent

Education

CIPD qualification or equivalent experience

Job description

A leading data collection service in Greater London is seeking a People Operations Manager to enhance the employee experience. You will oversee hiring, performance management, and employee wellbeing, ensuring processes are effective. The ideal candidate will have proven People Operations experience, strong knowledge of employment law, and excellent communication skills to navigate sensitive situations. This position offers a competitive salary and a chance to contribute to a dynamic team environment.