Hospitality Supervisor

Compass Group; Milton Keynes; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading catering provider in the UK is seeking an experienced Hospitality Supervisor to oversee operations in Milton Keynes. This full-time role involves ensuring smooth kitchen and service operations while delivering exceptional food experiences. The ideal candidate should possess strong leadership skills, a passion for customer service, and relevant experience in a similar role. The position offers a competitive salary, opportunities for career progression, and an array of employee benefits.

Benefits

Medicash - Healthcare benefits

Aviva Digicare - Free annual healthcare check

Entertainment discounts

Health & Wellbeing discounts

Travel discounts

Meals on duty

Financial wellbeing programme

Pension scheme and Life Assurance

Ongoing training & development

23 days leave + bank holidays

Qualifications

• Experience managing teams in a similar role.
• Strong focus on exceptional customer service.
• Ability to implement and review Health & Safety standards.

Responsibilities

• Ensure seamless and personalised customer experiences.
• Supervise and train teams to deliver impeccable service.
• Communicate with management to monitor KPIs and performance.
• Represent the company positively and maintain brand image.
• Liaise between customers and culinary teams to exceed expectations.
• Lead by example to motivate team members.

Skills

Customer-centred focus

Passion for great-tasting food

Excellent communication skills

Organisational skills

Team management experience

Ambition and motivation

Job description

We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Levy on a full time basis, contracted to 40 hours per week.

As a Hospitality Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key Benefits

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BHs and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On‑going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Could you shine as Levy's next Hospitality Supervisor? Here's what you need to know before applying:

Your Key Responsibilities Will Include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Supervising our teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our Ideal Hospitality Supervisor Will:

• Have a customer‑centred focus
• Be passionate about great‑tasting food and exceptional customer service
• Have experience managing teams in a similar role
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel‑like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences cultural and heritage destinations.

Job Reference: com/2601/97321001/52380191/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, and to thrive - because diversity is our strength!