On-Campus Student Support Specialist (Part-Time)

White Mountains Community College; Manchester; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A community college in the UK is seeking a part-time Student Support Specialist. The role involves providing customer service support to prospective and current students regarding admissions, financial aid, and student accounts. Candidates should possess an Associate’s degree and have two years of customer service experience. This position requires adaptability and proficiency in Microsoft Office, along with familiarity with student success software. Evening hours may occasionally be needed for college events.

Qualifications

• Associate’s degree required; additional education may substitute for experience.
• Two years of experience in customer/student services preferred.
• Valid driver's license or access to transportation is required.

Responsibilities

• Provide customer service support for admissions, registration, and financial aid.
• Assist students with FAFSA completion, payment plans, and scholarships.
• Maintain student records and utilize relevant software for documentation.

Skills

Customer service

Record keeping

Microsoft Office

Adaptability

Communication

Education

Associate's degree

Tools

Banner

TargetX

Navigate

Job description

A community college in the UK is seeking a part-time Student Support Specialist. The role involves providing customer service support to prospective and current students regarding admissions, financial aid, and student accounts. Candidates should possess an Associate’s degree and have two years of customer service experience. This position requires adaptability and proficiency in Microsoft Office, along with familiarity with student success software. Evening hours may occasionally be needed for college events.