Asset Management Coordinator - Housing & Customer Care

Inside Housing Management; Bromsgrove; On-site; GBP 25,000; Full time

Job summary

A residential management firm in Bromsgrove seeks an Asset Management Administrator to coordinate between teams and ensure high standards in repairs and maintenance. The ideal candidate will be proactive, organised, and focused on delivering excellent customer service. Experience in IT systems like Word and Excel is essential. The role offers a competitive salary along with attractive benefits including generous annual leave and a pension scheme.

Benefits

32 days annual leave plus bank holidays

Holiday purchase scheme

Electric vehicle leasing scheme

Defined contributions pension

Employee Assistance Programme

Healthcare Cash Back Scheme

Long Service Awards

Free parking and refreshments

Qualifications

• Experience in using different IT systems and packages, specifically Word and Excel.
• Strong commitment to providing excellent customer service.
• Ability to work accurately, collaboratively, and with resilience.

Responsibilities

• Coordinate between teams, contractors, and suppliers to deliver services.
• Ensure responsive repairs and planned maintenance are effectively managed.
• Create a positive experience for customers through attention to detail.

Skills

Organised

Proactive communication

Customer service

IT systems (Word, Excel)

Job description

A residential management firm in Bromsgrove seeks an Asset Management Administrator to coordinate between teams and ensure high standards in repairs and maintenance. The ideal candidate will be proactive, organised, and focused on delivering excellent customer service. Experience in IT systems like Word and Excel is essential. The role offers a competitive salary along with attractive benefits including generous annual leave and a pension scheme.