Asset Management Administrator

Inside Housing Management; Bromsgrove; On-site; GBP 25,000; Full time

Job summary

A residential management firm in Bromsgrove seeks an Asset Management Administrator to coordinate between teams and ensure high standards in repairs and maintenance. The ideal candidate will be proactive, organised, and focused on delivering excellent customer service. Experience in IT systems like Word and Excel is essential. The role offers a competitive salary along with attractive benefits including generous annual leave and a pension scheme.

Benefits

32 days annual leave plus bank holidays

Holiday purchase scheme

Electric vehicle leasing scheme

Defined contributions pension

Employee Assistance Programme

Healthcare Cash Back Scheme

Long Service Awards

Free parking and refreshments

Qualifications

• Experience in using different IT systems and packages, specifically Word and Excel.
• Strong commitment to providing excellent customer service.
• Ability to work accurately, collaboratively, and with resilience.

Responsibilities

• Coordinate between teams, contractors, and suppliers to deliver services.
• Ensure responsive repairs and planned maintenance are effectively managed.
• Create a positive experience for customers through attention to detail.

Skills

Organised

Proactive communication

Customer service

IT systems (Word, Excel)

Job description

Asset Management Administrator

Bromsgrove, Worcestershire

£24,357.84 per annum

Contract: 1 x Full Time; 1 x Fixed Term Contract (12 months)

Hours: Full Time (37 hours per week)

Closing Date: Monday 23rdFebruary 2026

Interview Dates: 4th& 5thMarch 2026

Having warm, safe, and well-maintained homes is one of our customer's top priorities. To do this, we need to manage lots of information and communicate effectively. We need two Asset Management Administrators to join our team to ensure that both responsive repairs, and planned maintenance are carried out effectively.

The role

Our Asset Management Administrator’s will coordinate between teams, contractors, and suppliers to help deliver services that meethigh standardsand keep everything compliant and on track through to completion and invoicing.

These roles are about customer care and creating a positive experience for our customers. Through attention to detail, proactive communication, and a commitment to excellence,you’llplay a key part in exceeding expectations.

About you

We’relooking for an organised,proactiveand customer‑focused individual with demonstrable experience of using different IT systems and packages (specifically Word and Excel).

A strong commitment to providing excellent customer service is essential, along with the ability to work accurately, collaboratively and with resilience.

Although not essential, experience within a social housing environment would be an advantage. However, what we really need is commitment and enthusiasm, with customers at the heart of what you do.

What we can offer in return

What we can offer in return:

• 32 days annual leave plus bank holidays Holiday purchase scheme –buy up to anadditional5daysholiday per year Holiday buy back scheme –bdhtwill buy up to 10 days holiday back from staff Teambudgetevery year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme –Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle

• Wellbeing calendar of events throughout the year

Bdhtreserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.