Shift Manager Apprentice: Lead Large Teams & Grow

McDonald's; Grantham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading global fast-food chain is seeking a Shift Leader to manage a team in a busy restaurant environment. Responsibilities include coaching staff, ensuring customer satisfaction, and driving sales growth. This training role offers a structured development program to become a Shift Manager. The starting hourly rate is £13, increasing to £14 after training, with additional pay for late-night hours. Benefits include holiday pay, discounts, and employee awards.

Benefits

Holiday pay

Service awards

Pension scheme

Meal allowance

Employee discounts

Qualifications

• Experience managing and leading teams in retail, hospitality, or customer-focused environments.
• Ability to adapt to customer needs and provide personalized service.
• Confidence in using initiative and problem-solving when interacting with customers.

Responsibilities

• Lead and coach team members to ensure high customer satisfaction.
• Monitor restaurant operations and solve operational problems.
• Drive sales growth and profitability through effective management.

Skills

Leadership

Customer service

Problem-solving

Team management

Job description

A leading global fast-food chain is seeking a Shift Leader to manage a team in a busy restaurant environment. Responsibilities include coaching staff, ensuring customer satisfaction, and driving sales growth. This training role offers a structured development program to become a Shift Manager. The starting hourly rate is £13, increasing to £14 after training, with additional pay for late-night hours. Benefits include holiday pay, discounts, and employee awards.