Inspiring Store Leader: People & Service

River Island Clothing Co.; Romford; On-site; GBP 27,000; Full time

Job summary

A renowned retail brand is looking for a People & Service Team Leader to enhance store operations in Romford. This energetic role requires leadership to inspire a team and improve the customer experience through strong management and operational support. Ideal candidates should have previous retail experience, excellent communication skills, and a passion for fashion. The position offers a competitive salary and invites candidates to join a supportive and diverse work environment with ample growth opportunities.

Benefits

50% staff discount

Bonus scheme

Private pension plan

28 days paid holiday

Support for family setups

Qualifications

• Previous experience in retail, preferably in a supervisor role.
• Strong communication and interpersonal skills.
• Ability to motivate and inspire a team.

Responsibilities

• Deliver great service and role model this throughout the store team.
• Support the People & Service Manager to improve customer journey.
• Drive store KPIs including sales and stock management.

Skills

Retail experience

Communication skills

Motivational skills

Adaptability

Knowledge of fashion trends

Job description

A renowned retail brand is looking for a People & Service Team Leader to enhance store operations in Romford. This energetic role requires leadership to inspire a team and improve the customer experience through strong management and operational support. Ideal candidates should have previous retail experience, excellent communication skills, and a passion for fashion. The position offers a competitive salary and invites candidates to join a supportive and diverse work environment with ample growth opportunities.