Lead Associate - Cyber Insurance

WTW group; Greater London; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading insurance firm in Greater London seeks a Cyber Insurance Specialist to manage a portfolio of UK-based clients. In this role, you will build strong relationships, support renewals and placements, and collaborate with colleagues to provide tailored insurance solutions. The ideal candidate will have experience in client service or broking, excellent communication skills, and an organised approach. The role offers a hybrid working environment and a comprehensive benefits package including health insurance and a pension plan.

Benefits

25 days of annual leave

Private healthcare

Defined contribution pension with matched contributions

Volunteering day

Electric vehicle car scheme

Qualifications

• Experience in client service or broking in cyber or technology professional indemnity preferred.
• Efficient communication and relationship-building skills.
• Organised, detail-focused, and proactive.

Responsibilities

• Manage a portfolio of cyber insurance clients.
• Support renewals, retention, and growth.
• Prepare market submissions and negotiate with insurers.

Skills

Client service

Relationship-building

Organised

Proactive

Communication

Education

ACII or cyber qualifications

Job description

Description

This role supports the management and growth of a portfolio of UK-based cyber insurance clients. You will work closely with senior colleagues to deliver tailored insurance solutions, support new business opportunities, and contribute to broking strategy and placement activity. The position plays a key role in shaping client outcomes and supporting the continued development of cyber risk management solutions.

You will be responsible for building strong client relationships, supporting renewals and placements, preparing market submissions, and ensuring accurate documentation and compliance. Working collaboratively across WTW, you will help deliver a consistent, high-quality service while developing your technical and professional expertise within a supportive, hybrid working environment.

The Role

• Client Relationships
• Manage a portfolio of cyber insurance clients
• Support renewals, retention, and growth
• Collaborate with internal experts to deliver tailored solutions
• Build trusted relationships with clients and colleagues.
• Broking & Placement
• Understand client needs and risks
• Prepare market submissions and negotiate with insurers
• Support complex placements with senior colleagues
• Ensure compliance and accurate documentation.
• Operational Support
• Maintain systems and records
• Help track revenue and support budgeting
• Deliver consistent, high-quality service
• Work with teams across WTW to coordinate client solutions.

Qualifications

What you\'ll bring

• Experience in client service or broking (cyber or technology professional indemnity preferred)
• Efficient communication and relationship-building skills
• Organised, detail-focused, and proactive
• Willingness to learn and grow – ACII or cyber qualifications a plus
• Comfortable working in a collaborative, hybrid environment.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You\'ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]