Credit Control Administrator

Greenhous DAF Tamworth; Wolverhampton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent automotive dealer group in Wolverhampton is seeking a Credit Control Administrator. You will manage customer queries and debt collection, ensuring timely payments while supporting the finance department. The ideal candidate has strong organizational skills, proficiency in Word and Excel, and excellent communication abilities. In addition to a competitive hourly wage, the company offers generous benefits, including holidays, pension contributions, and employee discounts.

Benefits

30 Days Holiday Including 8 Bank Holidays

Company Sick Pay That Increases With Length Of Service

Pension With Greenhous Contribution

Employee Discounts On A Range Of Products And Services

Qualified Mental Health First Aiders

Free Will Writing Service

Free Mortgage Advice Service

Free Eye Tests For VDU Users

Free Flu jabs if ineligible through NHS

On-Site Parking (Site Specific)

Cycle To Work Scheme

Period Positive Workplace

EAP – Employee Assistance Program

Qualifications

• Knowledge of the Keyloop system would be an advantage.
• Able to work under own initiative.
• Strong administration and organisational skills.
• Excellent communication and customer service skills.
• Computer literate, with a good working knowledge of Word, Excel and Outlook.
• Ability to work in a team.

Responsibilities

• To deal with customer queries in a timely manner via email and telephone.
• To chase up debts via telephone to ensure we receive prompt payments.
• To allocate cash/banking when required.
• To allocate DAF payments we receive and reconcile them.
• To monitor aged debtors’ analysis.
• To control customer credit limits.
• To monitor credit limits.
• To provide reception cover when required.
• Perform any ad hoc duties within the finance department.

Job description

An excellent opportunity has arisen for a Credit Control Administrator to work within our busy Finance Department at Greenhous DAF Wolverhampton. You will strengthen the existing team and help us to provide excellent service to our five sites and support other areas of our DAF Dealers.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are always met.

Working Hours: Monday to Friday 8.30 am to 5.00 pm, i.e. 40 hours per week. 30 minutes for lunch (unpaid).

Salary: £12.21 per hour

Key Responsibilities

• To deal with customer queries in a timely manner via email and telephone.
• To chase up debts via telephone to ensure we receive prompt payments.
• To allocate cash/banking when required.
• To allocate DAF payments we receive and reconcile them.
• To monitor aged debtors’ analysis.
• To control customer credit limits.
• To monitor credit limits.
• To provide reception cover when required.
• Perform any ad hoc duties within the finance department.

Ideally, we are looking for

• Knowledge of the Keyloop system would be an advantage.
• Able to work under own initiative.
• Strong administration and organisational skills.
• Excellent communication and customer service skills.
• Computer literate, with a good working knowledge of Word, Excel and Outlook.
• Ability to work in a team.

In return we’ll offer

As a permanent Greenhous employee, you will be entitled to:

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• Period Positive Workplace
• EAP – Employee Assistance Program

Who are we

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

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