Credit Control Administrator

Greenhous Group; Wolverhampton; On-site; Full time

Job summary

A leading dealer group in the UK is seeking a Credit Control Administrator to join their Finance Department. The candidate will manage customer queries, chase debts, and monitor credit limits. Successful applicants will possess strong administration and organizational skills, with the ability to work under their own initiative. Proficiency in Microsoft Office is essential, and knowledge of the Keyloop system is advantageous. This role offers attractive benefits, including holiday entitlement and employee discounts.

Benefits

30 Days Holiday Including 8 Bank Holidays

Company Sick Pay That Increases With Length Of Service

Pension With Greenhous Contribution

Employee Discounts On A Range Of Products And Services

Free Will Writing Service

Free Mortgage Advice Service

Free Eye Tests For VDU Users

Free Flu jabs if you are ineligible through the NHS

On-Site Parking

Cycle To Work Scheme

Employee Assistance Program

Qualifications

• Knowledge of the Keyloop system is preferred.
• Able to work under own initiative.
• Strong administration and organisational skills are essential.
• Excellent communication and customer service skills are required.
• Computer literacy is necessary, particularly with MS Office.
• Teamwork skills are important.

Responsibilities

• Handle customer queries in a timely manner via email and telephone.
• Chase debts via telephone for prompt payments.
• Allocate cash/banking when needed.
• Reconcile DAF payments received.
• Monitor aged debtors’ analysis.
• Control customer credit limits.
• Provide reception cover when required.
• Perform ad hoc duties within the finance department.

Skills

Knowledge of the Keyloop system

Strong administration and organisational skills

Excellent communication and customer service skills

Computer literate

Ability to work in a team

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An excellent opportunity has arisen for a Credit Control Administrator to work within our busy Finance Department at Greenhous DAF Wolverhampton. You will strengthen the existing team and help us provide excellent service to our five sites and support other areas of our DAF Dealers.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are always met.

Working Hours: Monday to Friday 8.30 am to 5.00 pm, i.e. 40 hours per week. 30 minutes for lunch (unpaid).

Salary: £12.21 per hour

Key Responsibilities

• To deal with customer queries in a timely manner via email and telephone.
• To chase up debts via telephone to ensure we receive prompt payments.
• To allocate cash/banking when required.
• To allocate DAF payments we receive and reconcile them.
• To monitor aged debtors’ analysis.
• To control customer credit limits.
• To monitor credit limits.
• To provide reception cover when required.
• Perform any ad hoc duties within the finance department.

Ideal Candidate

• Knowledge of the Keyloop system would be an advantage.
• Able to work under own initiative.
• Strong administration and organisational skills.
• Excellent communication and customer service skills.
• Computer literate, with a good working knowledge of Word, Excel and Outlook.
• Ability to work in a team.

Benefits

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• Period Positive Workplace
• Employee Assistance Program

About Greenhous

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.