Senior Sales Negotiator

Hannells Ltd; East Midlands; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading estate agency in the East Midlands is seeking a full-time senior sales negotiator to join their successful Derby branches. You will be responsible for delivering excellent service by registering buyers, booking viewings, and negotiating offers to ensure the best outcomes. Prior estate agency experience is required, along with strong customer service and communication skills. Join a family-run business emphasizing a supportive environment and high professional standards.

Benefits

Supportive team environment

Shared branch commission

No internal competition

Established local brand

Qualifications

• Previous estate agency experience is required.
• Understanding of the property buying and selling process.
• Confidence speaking with people face-to-face and over the phone.

Responsibilities

• Register buyers and match them with suitable properties.
• Book valuations and arrange viewings.
• Negotiate offers to secure the best possible outcome.
• Instruct sales and support transactions through early stages.

Skills

Customer service

Communication

Organization

Time management

Teamwork

Job description

We’re on the lookout for a full‑time senior sales negotiator to support our well‑established and successful network of Derby branches. To find out if it’s right for you, read more about the position below.

Rated 5 stars for customer service from 2,234 reviews.

A people‑focused role. A supportive team. A business that does things properly.

Hannells is Derby’s top‑selling, award‑winning, family‑run estate agency, and we’re looking for a Sales Negotiator to join our growing team.

If you’re professional, motivated, enjoy working with people, and take pride in delivering great service, this could be the role you’ve been looking for.

This is an office‑based but highly varied position where no two days are the same.

The Role

As a Sales Negotiator, you’ll play a key role in delivering what we call “moving experiences” to buyers and sellers across Derby.

Your day‑to‑day will include:

• Registering buyers and matching them with suitable properties
• Booking valuations and arranging viewings
• Negotiating offers to secure the best possible outcome
• Instructing sales and supporting transactions through the early stages

You’ll be trusted to manage your workload, communicate professionally, and represent Hannells to a high standard at all times.

What We’re Looking For

Whilst we understand the importance of attitude, professionalism, and work ethic – this role does require previous estate agency experience.

Ideally, you’ll bring:

• An understanding of the property buying and selling process
• A strong sense of customer service and professionalism
• Excellent organisation and time management
• Confidence speaking with people face‑to‑face and over the phone
• High personal standards and a team‑first mindset

Skills can be taught. The right attitude and work ethic matter far more.

Why Join Hannells

• Family‑run business with no corporate culture
• Supportive team environment with shared branch commission
• No internal competition or offer‑poaching
• Established, respected local brand trading since 2003
• Real emphasis on service, not box‑ticking KPIs

Our reviews consistently describe us as professional, friendly, knowledgeable, and helpful. That’s the standard we work to, and the type of person we’re looking to add to the team.

Working Hours

• 5 days per week
• Every other Saturday, with a fixed day off during the week
• 8:45am start with a morning team meeting
• 5:30pm finish (4:00pm on Saturdays)

We have six sales branches and a central lettings branch across Derby, all with nearby parking and local amenities.

How to Apply

If Hannells sounds like a place you’d enjoy working, we’d love to hear from you.

Complete the application form below and, if successful, we’ll be in touch to arrange a short, informal telephone call. From there, you’ll be invited in to meet the team.

Thank you for your interest. We look forward to meeting you.

To submit your application, please answer the following questions. Don't worry - there's not many so it shouldn't take you long!

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