Customer Relationship Manager (Field Sales)

Covetrus Inc.; Cardiff; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading animal health company is seeking a Customer Relationship Manager (Field Sales) in Cardiff to oversee field sales and customer care for veterinary practices. You'll focus on increasing product sales through a mix of field visits, phone calls, and video calls while managing territory with effective CRM tools. This role offers significant growth potential and the chance to build strong relationships within a vibrant market. A great opportunity for those passionate about making an impact in a dynamic environment.

Benefits

Covetrus Advantage program

Company Pension Scheme

Cycle To Work Scheme

Eye Care Vouchers

Birthday Day Off

Qualifications

• Experience in sales or veterinary sales is advantageous but not essential.
• A valid driver's license and the ability to travel within your territory.

Responsibilities

• Manage territory using CRM tools to maintain and grow product sales.
• Achieve targets and KPIs set by the National Sales Manager.
• Implement effective strategies to increase market share.
• Respond promptly to customer concerns and provide exceptional service.
• Learn the range of Covetrus products and generate leads.

Skills

Relationship management

Strong selling & negotiation skills

Excellent communication

IT literacy (MS Outlook, Word, Excel)

Tools

CRM tools (Qlik & Salesforce)

Job description

Customer Relationship Manager (Field Sales) page is loaded## Customer Relationship Manager (Field Sales)locations: Cardiff, England (UK)time type: Full timeposted on: Posted Todayjob requisition id: R-13613**Customer Relationship Manager (Field Sales) - Territory Wales** **About the Role** You’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory. You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories. With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges. This is a fast paced, varied role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.* **High-Performing Territory**: This territory offers a vibrant market with significant growth potential.* **Incredible Opportunity**: Make a real impact in a role that values initiative and customer connection. **Essential Duties and Responsibilities*** **Territory Management**: Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.* **Sales Objectives**: Achieve targets and KPIs as set by the National Sales Manager.* **Strategic Planning**: Implement effective strategies using company programs to increase market share.* **Customer Focus**: Respond promptly to customer concerns and provide exceptional service.* **Team Collaboration**: Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.* **Professional Development**: Attend industry seminars, training programs, and sales meetings.* **Compliance**: Adhere to company policies and procedures while maintaining professionalism. **What You’ll Bring*** **Experience**: Sales and/or veterinary sales experience is advantageous but not essential.* **Skills**: + Relationship management + Strong selling & negotiation skills + Excellent communication & attention to detail + IT literacy (MS Outlook, Word, Excel) **What You Need*** A valid driver’s license and the ability to travel within your territory. At Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus. **Apply now** to join our passionate and results-driven team! Here's a glimpse of what awaits you: Covetrus Advantage: Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings. Inclusive Culture: Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated. Experience a sense of belonging that empowers you to bring your authentic self to work every day. Your Future, Your Way: Secure your future with our Life Insurance plan, where you have the freedom to choose your beneficiaries, ensuring peace of mind for you and your loved ones. Financial Confidence: Take charge of your financial journey with our Company Pension Scheme. Covetrus contributes 5% to every employee, paving the way for a brighter and more secure future. Cycle to Success: Embrace a healthier lifestyle and save up to 42% with our Cycle To Work Scheme. Enjoy tax-free cycling while exploring a fantastic range of bikes, along with a wide selection of clothing and accessories. Support When You Need It: Our Employee Assistance Program is your trusted companion in times of need. This confidential service provides comprehensive support not only to you but also to your partners ensuring their well-being is a top priority. Celebrate You: We believe that your special day deserves to be celebrated! Enjoy a Birthday Day Off, because your happiness matters. Clear Vision: Your well-being extends to your eyes too! Benefit from Eye Care Vouchers, provided in collaboration with Specsavers, ensuring your vision remains as sharp as your aspirations.*Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.*