Senior Account Director

Synergy Vision Limited; Greater London; Hybrid; GBP 68,000 - GBP 80,000; Full time

Job summary

A leading medical communications company is seeking a Senior Account Director for a 1-year fixed-term contract in London. The role involves overseeing multiple accounts while ensuring high-quality delivery of medical education projects. Ideal candidates will have experience in client consultancy, team leadership, and project management. The position offers a hybrid working model and competitive salary, making it a great fit for Med Comms professionals looking to make an impact.

Benefits

Employee assistance programme

Cycle-to-work scheme

Electric car schemes

Qualifications

• Experience in medical communications and client consultancy is essential.
• Proven track record in project management within a medical education context.
• Strong leadership skills to inspire and manage teams.

Responsibilities

• Lead multiple accounts, ensuring high-quality project delivery.
• Maintain strategic client relationships as a senior advisor.
• Oversee and mentor the Client Services Team.

Skills

Client consultancy

Team leadership

Strategic planning

Project management

Pharmaceutical compliance

Job description

At a glance

Position: Senior Account Director (1-year fixed term contract)

Location: London, UK (hybrid)

Salary: Up to £80,000 per annum (Exc profit share and bonus)

Hours: 4-day (34-hour) week with flexible working

Holiday: 26 days' holiday (pro rata), plus Bank Holidays

Commitment: 1-year fixed term

About the role

We’re looking for a strategic, client-focused Senior Account Director to join our UK, central London-based team on a 1-year fixed-term contract. Reporting to the Managing Director, you’ll oversee multiple accounts and shape high-impact medical education programmes across live, digital, and hybrid formats.

This combines team leadership, client consultancy, project oversight, and business development, giving you a chance to make a real impact in a fixed-term capacity.

Key responsibilities

Client & project leadership

• Lead multiple accounts, ensuring delivery of high-quality, on-brief, on-budget projects across the full spectrum of medical education.
• Build and maintain trusted, strategic client relationships, acting as a senior advisor and the key point of contact.
• Develop and implement account strategies, project plans, and proposals, including budgeting and resource allocation.
• Navigate complex client situations, identify issues early, and guide teams to solutions.
• Travel for client meetings, events, or pitches as required.

Team leadership

• Inspire and lead the Client Services Team through direct line management, mentoring, and team development.
• Work with managers to develop performance plans and ensure training aligns with team needs.
• Ensure resources are in place to meet workload demands and foster a collaborative, respectful working culture.

Quality & compliance

• Maintain expertise in pharmaceutical compliance and client-specific processes, ensuring all team outputs meet regulatory standards.
• Oversee internal systems, processes, and documentation to maintain operational excellence.
• Lead proposals, pitches, and account development plans, identifying new business opportunities.
• Maximize growth within existing accounts while supporting company-wide growth objectives.
• Provide strategic input across accounts, mentoring teams on aligning medical strategy with client goals.

This is a hands‑on senior leadership role on a 1-year fixed-term contract, ideal for an experienced Med Comms professional who thrives at the intersection of client consultancy, team leadership, and business growth.

• Employee assistance programme
• Cycle-to-work and electric car schemes

Hiring process

• Submit your CV, portfolio and a brief covering letter
• 20-minute screening conversation with our recruitment manager
• Test (approximately 2.5 hours), completed in your own time to a mutually agreed deadline
• Interview (50 minutes) with the hiring team
• Second interview (30 minutes) with HR Director