Professional Services Account Executive

BlackLine; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading SaaS company in Greater London seeks a Professional Services Account Executive to drive sales of implementation services. You will consult with prospective and existing clients, preparing detailed Statements of Work to meet their business needs while achieving sales goals. Ideal candidates should bring client-facing experience, a solid understanding of accounting principles, and proficiency in project scoping documentation. The role requires strong collaboration and communication skills, supporting a seamless customer journey throughout the sales process.

Benefits

Professional development seminars

Inclusive affinity groups

Collaborative work culture

Qualifications

• Experience in a client-facing role, preferably SaaS or accounting software.
• Good understanding of fundamental accounting principles.
• Experience creating Statements of Work or similar project documents.

Responsibilities

• Consult with customers to understand their business needs for implementation.
• Prepare clear Statements of Work outlining scope and timelines.
• Achieve services sales goals and maintain customer interactions.

Skills

Client-facing experience

Understanding of accounting principles

Sales acumen

Ability to analyze project requirements

Tools

CRM tools

Job description

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine!

Make Your Mark:

As a Professional Services Account Executive, you will be a strategic, client-facing expert responsible for driving the sales of BlackLine's implementation services. Your primary focus will be consulting with both prospective and existing customers to understand their business needs, defining the scope of work, and preparing comprehensive Statements of Work (SOWs). This role requires a blend of sales acumen and deep expertise in the BlackLine product, finance operating models, and industry trends. You will work closely with Sales Account Executives and other internal teams to design tailored solutions and ensure a seamless customer journey from initial sale through project completion.

You'll Get To:

• Partner with customers to understand their unique business needs and processes, ensuring a clear and accurate picture of their goals for every implementation project;
• Prepare clear and comprehensive Statements of Work (SOWs) that outline project scope, deliverables, timelines, and costs;
• Contribute to our team’s success by achieving services sales goals and key performance indicators;
• Build and nurture a pipeline of new business opportunities by connecting with both new and existing customers;
• Keep track of your sales activities, customer interactions, and opportunities using our CRM tools to ensure seamless collaboration.

What You'll Bring:

• Experience in a client-facing role, preferably within the SaaS or accounting software sectors. (We also encourage you to apply if you have a background in consulting or technical sales);
• A good understanding of fundamental accounting principles and familiarity with financial software applications;
• The ability to analyze project requirements and estimate the effort needed for a successful software implementation;
• Experience creating and discussing Statements of Work or similar project-scoping documents is highly beneficial.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.