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Senior Onsite IT Engineer - 3rd Line Support (Manufacturing)

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited

Worksop

On-site

GBP 30,000 - GBP 45,000

Full time

Today
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Job summary

A leading food company based in Worksop is seeking a Technical Support Specialist to join their team. This role will involve providing 3rd line technical support and ensuring the smooth operation of IT systems. Candidates must possess strong knowledge of networking, firewalls, and various Microsoft technologies. The position includes a company pension, private medical benefits, and opportunities for career progression. This is an excellent opportunity for someone with a passion for delivering exceptional service in a fast-paced environment.

Benefits

Company Pension & Private Medical
Bonus
Access to learning and development programmes
Wellbeing support
Opportunities for career progression

Qualifications

  • Extensive experience in 3rd line technical support.
  • Ability to resolve incidents and service requests within agreed SLAs.
  • Expertise in maintaining and upgrading infrastructure.

Responsibilities

  • Act as the on-site technical representative for IT.
  • Drive best-in-class incident and request management.
  • Collaborate across teams and liaise with third parties.

Skills

Networking (SD-WAN, Aruba/Cisco)
Firewalls (Fortinet)
WiFi infrastructure
Microsoft technologies (AD, MECM, InTune, AutoPilot)
Okta
AWS
VMware/Nutanix
Scripting (PowerShell)
Certificate management
RF Gun familiarity
Excellent troubleshooting
Documentation skills
Communication skills
Ability to work autonomously
Experience in a manufacturing setting
Job description
A leading food company based in Worksop is seeking a Technical Support Specialist to join their team. This role will involve providing 3rd line technical support and ensuring the smooth operation of IT systems. Candidates must possess strong knowledge of networking, firewalls, and various Microsoft technologies. The position includes a company pension, private medical benefits, and opportunities for career progression. This is an excellent opportunity for someone with a passion for delivering exceptional service in a fast-paced environment.
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