Campus Cleaning Services Assistant

Stirling; Stirling; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A prominent educational institution in Scotland is seeking a dedicated cleaner to maintain high cleanliness standards across various buildings. The role includes planned and reactive cleaning services and customer service support during key university events. Flexibility in hours and locations is essential, especially during busy periods such as student arrivals and graduations. The successful applicant will be expected to wear a provided uniform and ensure compliance with health and safety regulations.

Qualifications

• Enthusiastic individual committed to maintaining cleanliness standards.
• Ability to work flexible hours across different locations.
• Experience in cleaning services is advantageous.

Responsibilities

• Provide planned and reactive cleaning services to maintain cleanliness.
• Ensure safe working practices in the use of chemicals and equipment.
• Participate in training to uphold operational standards.
• Respond to enquiries from students, staff, and visitors.

Skills

Customer service excellence

Attention to detail

Physical fitness

Job description

Overview

The Post Primarily based within one of the teaching/sports/admin buildings or a cluster group compromising of a number of residential properties, you will be an enthusiastic individual, committed to ensuring the highest standards of cleanliness are maintained throughout the buildings. Reporting directly to an on-site Supervisor, you will be responsible in ensuring designated areas are cleaned in accordance with specifications and prepared for customer use. Flexibility in location is required to ensure all building cover is maintained throughout the year, particularly during periods such as arrivals and departures and events including graduation.

Additional Information/Special Conditions

Role holders are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance. As the post involves manual handling, the role holder should be physically fit to undertake all the duties and responsibilities.

Hours of work may vary depending on your shift pattern and there is a requirement to be flexible to work 5 days over 7 to meet business needs and cover the cleaning schedule. Housekeepers are expected to work on the main student arrival (September) and departure weekends (May/ June and August), Applicant and Open days, Graduation and other key events. Dates and requirements will be advised.

Description of Duties

Operational

• Provide planned and reactivecleaning services to defined service level standards to ensure a common standard is maintained within your designated area
• Cleaning services include cleaning of all accessible surfaces, comprising furniture, fixtures and fittings, various floor types, carpets, sanitary ware, toilet and shower facilities (including unblocking drains as necessary), kitchens (including appliances)
• Ensure safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals, materials and equipment provided for the role
• Undertake legislative compliance through regular sanitising in relation to Legionella treatment and to report when such works are completed
• Carry out a full deep clean of all areas at the end of teaching/occupancy periods, as directed by the Supervisor
• Undertake room preparation in relation to bookings, including but not limited to making beds, literature distribution and hospitality provision set up.
• Attend and participate in relevant training and development to ensure that operational and safety standards are maintained at all times
• Support internal and external emergency cleaning, ensuring that body fluid and other emergency spillages and graffiti removal is dealt with in accordance with agreed procedures
• Empty waste and recycling receptacles in line with building specification and actual usage, transferring waste to designated disposal points

Customer Service

• Provide excellence in all areas of customer service
• Welcome and respond effectively and efficiently to any enquiries from students, staff or visitors
• Participate in key University events e.g., graduation, student arrivals, Open Days, providing friendly, customer focused, proactive cleaning support

Health and Safety

• Ensure all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations, Approved Code of Practices and good practice guidelines
• Ensure manual handling practices are observed at all times
• Complete and assist with compliance checks as required

Please see attached job description for the full list of description duties of the role