On-Site Coordinator

AnaVation LLC; Billingham; On-site; GBP 27,000 - GBP 32,000; Full time

Job summary

A leading operational support provider based in Billingham is seeking an On-Site Coordinator. This role involves managing client relationships, overseeing the onboarding of agency employees, and monitoring performance metrics. The ideal candidate will possess experience in people management, strong communication skills, and the ability to adapt to changing priorities. The position offers a salary of £27,000 and various benefits including generous annual leave and health plans.

Benefits

25 days annual leave + Bank Holidays

Special Leave for significant life events

Enhanced Maternity & Paternity Pay

Life Assurance Cover

Medicash Health Plans

Salary Sacrifice Pension Scheme

Mental Health Support

Sabbatical Scheme

Cycle to Work Scheme

Qualifications

• Experience in a similar people management or recruitment role.
• Ability to adapt to changing priorities effectively.
• Excellent interpersonal skills for building relationships.

Responsibilities

• Serve as the main point of contact for the client.
• Coordinate onboarding and scheduling of agency employees.
• Monitor attendance, productivity, and performance metrics.

Skills

People management experience

Knowledge of right to work and working time regulations

Strong verbal and written communication skills

Attention to detail

Interpersonal skills

Ability to manage multiple tasks

Proactive problem-solving

Job description

Overview

The position: We are looking for an On-Site Coordinator to support the successful operational delivery and continued growth of one of our key Job&Talent clients based in Billingham.

Working Hours: Monday-Friday // 8 hours between 6am-5pm (flexibility required)

Salary: £27,000

Contract Type: Permanent

Location: TS23 4DU

Responsibilities

• Serve as the main point of contact for the client at the onsite location.
• Build and maintain strong client relationships through daily interaction and issue resolution.
• Coordinate scheduling, onboarding, and orientation of our agency employees working as production operatives which includes building staff rota’s to meet fluctuating client demands with changes happening daily, completing the full pre screening, interview & induction processes for new agency workers.
• Monitor attendance, productivity, and performance metrics of our employees and take action where needed.
• Resolve client and employee issues promptly and professionally.
• Maintain accurate records and documentation in compliance with company and client policies.
• Completing various KPI and payroll reports
• Completing daily payroll for all employees and submitting to head office for processing on a Monday
• Conduct regular check-ins with employees and escalate any concerns appropriately.
• Identify opportunities for operational improvements and increased client satisfaction.

Qualifications

• Experience within a similar people management or recruitment role.
• Knowledge of right to work and working time regulations
• Strong verbal and written communication skills
• The ability to quickly adapt to changing priorities and resolve issues effectively
• A high level of attention to detail
• Excellent interpersonal skills and the ability to build strong working relationships
• The ability to manage multiple tasks simultaneously in a fast-paced environment
• A proactive, problem-solving approach to decision-making

What we offer

• Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years)
• Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days
• Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
• Enhanced Maternity & Paternity Pay to support your family journey
• Life Assurance Cover for peace of mind (after 1 year of service)
• Medicash Health Plans to support your wellbeing (after 1 year of service)
• Salary Sacrifice Pension Scheme with Penfold, to help secure your future
• Mental Health Support through our partner Therapy Chat
• Sabbatical Scheme to recharge and refocus
• Cycle to Work Scheme for an eco-friendly commute
• Impactful Work Environment where you’ll contribute to one of Europe’s fastest-growing start-ups

About Job&Talent

We match people with companies we’ve verified through our powerful tech platform. Apps, AI, web-based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans.

We’re a remote-friendly company operating in 10 countries across Europe, the United States and Latin America.