Administrator

NG Bailey Group; Basildon; On-site; GBP 22,000 - GBP 30,000; Full time

Job summary

A leading engineering firm in Stowmarket is looking for an organized Administrator to support their call center operations. The role involves managing job schedules, liaising with clients, and providing administration support to Field Managers. Candidates should have previous administration experience and strong organizational skills. Excellent communication skills and proficiency in Microsoft Office are essential. The company offers a competitive salary along with benefits including 25 days holiday, a pension plan, and private medical insurance.

Benefits

Competitive salary

Car or Car allowance

25 days holiday plus Bank Holidays

Pension with employer contribution

Sick Pay

Personal Wellbeing and Volunteer Days

Private Medical Insurance

Free 24/7 Employee Assistance Program

Flexible benefits like Dental Insurance and Gym Memberships

Qualifications

• Previous administration experience required.
• Ability to prioritise workload effectively.
• Excellent telephone manner.

Responsibilities

• Ensure all jobs are raised, scheduled, and completed.
• Liaise with supply chain and clients.
• Provide administration support to the Field Managers.
• Keep stock of stationary supplies.
• Input timesheets for field staff.
• Audit logging and upload to SharePoint.

Skills

Strong organisational skills

Communication skills

Ability to manage multiple tasks

Proficient in Microsoft Office

Job description

Overview

Administrator
Stowmarket
Permanent
Competitive Salary + Benefits
Based at the Freedom office in Stowmarket, you will be working within our call centre delivering planned and responsive maintenance work.

You will need to be very organised with an excellent telephone manner and ability to prioritise your workload.

Training as required will be provided, as will guidance and assistance from your colleagues and management team.

Responsibilities

• Working with Freedom’s work management system to ensure that all jobs are raised, scheduled, assigned and completed as required.
• Liaising with the supply chain and clients to ensure works are carried out within given service level agreements.
• Providing administration support to the Field Managers
• Support the office’s in daily admin roles and to keep stock of stationary supplies
• Timesheet input (field staff manual timesheets)
• Audit logging and upload to SharePoint.

Experience/Skills

• Previous administration experience
• Strong organisational and communication skills
• Ability to manage multiple tasks and deadlines
• Proficient in Microsoft Office applications.

Benefits

We are always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• Competitive salary
• Car or Car allowance
• 25 days holiday plus Bank Holidays
• Pension with a leading provider and employer contribution
• Sick Pay
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes, Personal development programme.

Next Steps

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.