Patient Navigator

DHU Health Care; Glenfield; On-site; GBP 24,000 - GBP 29,000; Full time

Job summary

A healthcare provider in Glenfield, United Kingdom, seeks a Patient Navigator. This role will involve managing calls, booking appointments, and providing reception services for patients and healthcare professionals. The ideal candidate should possess strong communication and admin skills, along with IT proficiency. A caring and flexible approach is essential. Join a supportive healthcare environment that emphasizes employee wellbeing and growth opportunities.

Benefits

Access to NHS pension scheme

Wellbeing support

Flexible working options

Career growth and development opportunities

Qualifications

• Strong communication and admin skills are essential.
• Confidence using IT systems.
• Ability to stay calm under pressure.

Responsibilities

• Manage calls and referrals.
• Book appointments and provide professional reception services.
• Support patients to feel informed and cared for.

Skills

Strong communication skills

Administrative skills

IT systems proficiency

Job description

# Patient Navigator## Job IntroductionKeep urgent care running smoothly, every day.**Patient Navigator.****Location:**Anstey Frith House, Leicester Road, Glenfield, LE3 8RN**Working Pattern:**Bank contract and 12-month fixed-term contract, 19.5 hours per week**Salary:**DHU Band 2, £24,745 per annum (pro rata)At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference – for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.With us, every moment matters. Our UEC teams deliver expert care 24/7,working together to respond quickly when it’s needed most.As a Patient Navigator, you’ll be a welcoming first point of contact for patients and healthcare professionals. You’ll manage calls and referrals, book appointments and provide a professional reception service at Primary Care Centres, helping patients feel informed, supported and cared for.You’ll need strong communication and admin skills, confidence using IT systems and the ability to stay calm under pressure. A caring, flexible approach is essential, and previous healthcare or customer-facing experience is an advantage, but not essential as full training will be provided.We’ll support your health, happiness and future with benefits that put you first:* Access to the NHS pension scheme (we’ll also honour your existing NHS pension pot and holiday entitlement if you’re transferring)* Wellbeing support* Flexible working options* Career growth and development opportunitiesFor more information on the full range of benefits available click here.(link to – )With us, your development matters. Whether you’re starting out or ready for your next challenge, we offer clear pathways to help you grow with confidence wherever you are in your career. Essential training is tailored to your role, and support is always within reach – because we know that fulfilled colleagues deliver better care, stronger teamwork, and more impact. From coaching-led leadership through our Inspire programme, partnerships like the Integrated Urgent Care course with the University of Derby, and apprenticeships, we’ll help you develop in ways that matter to you. We encourage you to explore new skills and embrace opportunities.We believe that when everyone feels valued, respected and supported, we can deliver the best care. We’re proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We proudly support Veterans, Service Leavers, Reservists, Cadet Volunteers, and military families, valuing their strength and dedication.**At DHU Healthcare, you’ll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter – for you, for them, with us.****Apply today and start shaping the future of care.**### Patient Navigator* **Salary** £24,745 per annum (pro rata)* **Frequency** Annual* **Job Reference** PATNAV-LLR-19.5-0* **Contract Type** Fixed Term* **Closing Date** 8 March, 2026* **Job Category** Non-Clinical UEC* **Business Unit** UEC* **Location** Anstey Frith House, United Kingdom* **Posted on** 4 February, 2026