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Organisational Change and Implementation Manager

Lloyds Bank plc

Bristol

Hybrid

GBP 59,000 - GBP 67,000

Full time

Today
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Job summary

A leading UK banking group is seeking an Organisational Change & Implementation Manager to lead innovative change initiatives across various locations in the UK. This role requires strong HR expertise, including experience with TUPEs and acquisitions. You will manage relationships with stakeholders, drive change projects, and utilize Agile methodologies in a hybrid work model. The position comes with a competitive salary and a strong commitment to diversity and inclusion.

Benefits

Generous pension contribution up to 15%
Annual performance-related bonus
Share schemes including free shares
30 days' holiday
Wellbeing initiatives and parental leave policies

Qualifications

  • Hands-on experience delivering TUPEs and acquisitions.
  • Strong knowledge of employment law and union engagement.
  • Ability to manage complex portfolios of work.

Responsibilities

  • Manage relationships with internal stakeholders and HR teams.
  • Develop and deliver Organisational Change projects.
  • Utilise Agile change methods to execute work.

Skills

HR expertise
Project management
Data analysis
Stakeholder management
Creative problem-solving

Tools

AI tools
Job description
**End Date**Friday 20 February 2026**Salary Range**£59,850 - £66,500**Flexible Working Options**Hybrid Working**Job Description Summary**JOB TITLE: Organisational Change & Implementation Manager (12-months FTC) SALARY: £59,850 - £66,500 LOCATION(S): Edinburgh, Leeds, Halifax and Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.**Job Description****About this Opportunity**This role is pivotal in crafting our future, driving innovation, and implementing flawless organisational changes. You'll be part of a fast-paced, delivery-focused environment where collaboration and excellence are paramount. You can look forward to collaborating with cross-functional teams, leaders, and stakeholders to drive successful change initiatives across the group. From organisation redesign to TUPEs and acquisitions, you’ll be at the forefront of driving positive impact.**What you'll be doing*** Manages relationships with internal stakeholders & HR People teams to ensure their needs are met while supporting senior colleagues in leading more meaningful customer relationships.* Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Utilises AI to increase efficiencies and support delivery of outcomes.* Grows own capabilities by pursuing and investing in personal development opportunities, supports development and capabilities of peers provides specialised training or mentor in area of expertise to others throughout the organisation.* Re- imagines work and existing processes based on user feedback and backed by data analysis. Recommends and implements improvements to existing business practices, while developing and delivering Organisational Change projects or a workstream within the organisation's change management programme with guidance from senior colleagues.* Develops procedures and interprets and applies policy for area of expertise to achieve specified outputs, or advises the wider business on application of policy, then monitors implementation of those procedures within the organisation. Utilises Agile change methods to execute work.* Delivers own small-scale or medium-scale projects by working within an established programme management plan.* Adopts a growth mind-set, recommends ways to improve support for operations by changing policies, processes, standards and practices.* Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks.* Identifies and evaluates complex expertise-led solutions against a range of criteria to find the ones that best meet business needs.* Develops and/or delivers a plan for a specific area of responsibility.**Why Lloyds Banking Group**We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.**What you’ll need*** Brings strong specialist HR expertise, including hands‑on experience delivering TUPEs and acquisitions, and applies solid knowledge of employment law and union engagement.* Aligns organisational design approaches to business transformation priorities, ensuring changes are implemented effectively and seamlessly.* Operates confidently in ambiguous, fast‑moving environments, adapting quickly and navigating uncertainty with ease.* Builds and manages relationships with senior and executive‑level stakeholders, influencing effectively and delivering at pace in demanding settings.* Develops and manages complex portfolios of work, creating structured plans to drive delivery of outcomes and key milestones.* Anticipates business needs proactively, making sound prioritisation decisions and maintaining resilience when balancing multiple demands.* Champions innovation and nurtures a growth mindset within the team, seeking out opportunities to improve ways of working.* Demonstrates strong learning agility, rapidly absorbing new information, shifting across a wide range of topics with confidence.* Applies creative problem‑solving to shape effective, user‑centred solutions that address complex business challenges.* Anticipates risks, issues, and opportunities early, taking proactive action to mitigate impacts or accelerate progress.* Uses data confidently, tracking relevant metrics and insights to inform decisions and support delivery.* The ability to confidently and responsibly use Artificial Intelligence (AI) & data insights, to enhance the quality, speed, and impact of organisational change. Utilise AI to deliver and simplify complex information, generate insights, improve communication and enhance colleague experience.**About working for us**Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.**We also offer a wide-ranging benefits package, which includes:*** A generous pension contribution of up to 15%* An annual performance-related bonus* Share schemes including free shares* Benefits you can adapt to your lifestyle, such as discounted shopping* 30 days’ holiday, with bank holidays on top* A range of wellbeing initiatives and generous parental leave policiesDo you want to do outstanding work, that’s exciting and makes a difference to millions of people. Join our journey!**At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.****We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.****We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.**With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
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