Telesales Consultant

Newsquest; Norwich; On-site; GBP 21,000 - GBP 25,000; Full time

Job summary

A leading media company is looking for a Telesales Consultant in Norwich. This role involves proactive cold calling to generate new business and manage existing client accounts. Candidates should possess strong communication skills and a customer-focused attitude. Benefits include a competitive salary, uncapped commission, and various perks such as gym membership and structured career progression. The position requires the ability to commute daily and work collaboratively in an on-site team.

Benefits

Competitive salary plus uncapped commission

25 days holiday plus bank holidays

Structured career progression

Pension plan

Mental health support

Gym membership

Cycle to Work scheme

Eye care vouchers

Team building days

Volunteer charity day

Qualifications

• Strong communication and influencing skills for building rapport.
• Experience with outbound calling and securing new business.
• High standard of customer service with a consultative approach.

Responsibilities

• Identify and win new business through cold calling.
• Manage and grow existing client accounts.
• Maintain a strong sales pipeline.

Skills

Strong communication and influencing skills

Cold calling experience

Customer service focus

B2B sales experience

Ability to build rapport quickly

Job description

Telesales Consultant

Application Deadline: 23 February 2026

Department: Sales and Commercial

Employment Type: Full Time

Location: Norwich

Reporting To: Fiona Revell

Compensation: £25,000 / year

Join LOCALiQ, part of Newsquest Media Group, as a phone‑based Sales Professional representing trusted regional news brands. This is a consultative, telephone‑led role engaging directly with business owners to understand their goals and recommend tailored digital and print advertising solutions. You’ll build relationships, deliver effective campaigns, and contribute to client growth. Full training and support provided. Candidates must live within commuting distance and be available Monday–Friday during office hours.

Key Responsibilities

• Proactively identify and win new business through cold calling and outbound sales activity.
• Work to financial targets and KPIs, aiming to exceed monthly revenue goals.
• Manage and grow existing client accounts through ongoing support, upselling, and strategic recommendations.
• Develop and maintain a strong sales pipeline using a consultative sales approach.
• Build long‑term client relationships by delivering expert advice and exceptional service.
• Collaborate with internal teams to ensure smooth onboarding and successful campaign delivery.
• Stay up to date on industry trends, competitor activity, and LOCALiQ’s product offering.
• Represent LOCALiQ professionally as an ambassador for regional news brands.

Skills, Knowledge and Expertise

• Strong communication and influencing skills, with the ability to build rapport quickly.
• Comfortable with outbound calling, generating opportunities, and securing new business over the phone.
• Ability to nurture and grow existing accounts, spotting opportunities to increase client value.
• High standard of customer service with a client‑focused, consultative approach.
• Proven B2B sales experience is beneficial but not essential; strong work ethic and willingness to learn are key.
• Understanding of multimedia advertising (digital and print) is an advantage, with training provided.
• Must be able to commute to the office daily and work collaboratively as part of an on‑site team.

Benefits

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan & mental health support
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care vouchers (£50 towards glasses)
  • Retail discounts
• Team building days & annual volunteer charity day

Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.