Customs Coordinator

Plunkett & Graver, P.C; Liverpool; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A top logistics provider in Liverpool seeks a Customs Coordinator to ensure smooth customs clearances for imports and exports. The role requires proactive customer service, strong communication skills, and attention to detail. Experience with customs clearance and IT systems, particularly Cargowise, is advantageous. The position offers a dynamic work environment with growth opportunities and a competitive benefits package, including annual leave and wellness discounts.

Benefits

Competitive annual leave

Pension and life assurance

Employee benefits platform

Gym membership discounts

Qualifications

• Proven experience in customs clearance or import operations.
• Strong written and verbal communication skills are essential.
• Experience with Cargowise is a valuable advantage.

Responsibilities

• Support import and export activities, ensuring smooth and accurate customs clearances.
• Manage inventory links and prepare precise documentation using Cargowise and others.
• Communicate regularly with customers to build strong, long-lasting relationships.

Skills

Customs clearance experience

Strong communication skills

IT proficiency

Problem-solving abilities

Attention to detail

Team player

Tools

Cargowise

Microsoft Office

Job description

Overview

570982
Liverpool, GB
Customs Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success and we engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. We offer a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?

Responsibilities

• Our Liverpool based Customs operation is looking for a proactive and customer centric Customs Coordinator to join our team. In this role, you will support both import and export activities, ensuring smooth and accurate customs clearances. You should be organized, detail-focused, and ready to grow your career.
• This is a 4 on 4 off role, 7AM to 7PM.
• Reporting into the Customs Manager, you will play a key role within a diverse and supportive team, ensuring all customs clearances for goods entering and leaving the UK are completed accurately and on time.
• Using systems such as Cargowise, Destin8 and CNS you will manage inventory links and prepare precise documentation, maintaining exceptional attention to detail to avoid delays or errors.
• You will manage and resolve customs queries, including post-clearance actions, while monitoring pending clearances.
• This position involves regular communication with customers, requiring you to build strong, long-lasting relationships and provide guidance at every stage of the process.
• Your professionalism and proactive support will help deliver a seamless and efficient customs experience for our clients.

Qualifications

• Proven experience in customs clearance or import operations.
• Strong written and verbal communication skills.
• Ability to build effective relationships with customers.
• Confident using IT systems, particularly Microsoft Office; experience with Cargowise is a valuable advantage.
• Natural problem-solving abilities and excellent attention to detail.
• Supportive team player who contributes positively to the wider operation.

Benefits

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform offering discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. If you’d like to work for one of the top Logistics providers in the world please do get in touch to find your next role.

About Tomorrow

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2

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