Investor Services Manager

City of London; Greater London; Hybrid; GBP 68,000 - GBP 78,000; Full time

Job summary

A public-sector organization is seeking an Investor Services Manager to lead investor engagement within a hybrid working environment. The successful candidate will act as the primary contact for international financial services investors, managing enquiries and delivering tailored pitches. This role requires strong skills in account management and a data-driven mindset to enhance service effectiveness. A competitive salary and comprehensive benefits are included.

Benefits

Membership of the Local Government Pension Scheme

Interest-free season ticket loans

Discounts on health and wellbeing

Qualifications

• Experienced in investor engagement, account management, or business development within financial services.
• Highly organised and proactive, with strong pipeline management and stakeholder coordination skills.
• A persuasive communicator with excellent writing and presentation abilities.
• Analytical and data-driven, able to use insights to refine approaches and demonstrate impact.
• A collaborative team player who can balance strategic thinking with hands-on delivery.

Responsibilities

• Lead investor engagement and case management for OFI:FS.
• Manage enquiries and coordinate across the UK’s investment ecosystem.
• Build and maintain investor pipelines using data insights and proactive outreach.
• Track engagement outcomes and refine approaches for service effectiveness.
• Line manage the Investor Services Senior Analyst.

Skills

Investor engagement

Account management

Business development

Strong written communication

Data analysis

Stakeholder coordination

Presentation abilities

Pipeline management

Job description

Overview

Salary: £68,300 - £77,400 per annum inclusive of all allowances
Contractual Hours: 35 hours per week
Basis: Full-Time, Fixed Term (12 months)
Workplace category: Hybrid
Attachments: Job Information Pack

Do you thrive in a fast-paced, client-focused environment and enjoy building relationships that drive real economic impact? We’re looking for an Investor Services Manager to join the Office for Investment: Financial Services (OFI:FS) — a dedicated concierge service helping international financial services firms establish and grow their presence in the UK.

This role is a secondment from the City of London Corporation into the OFI:FS — a public-private partnership that brings together the Office for Investment, HM Treasury, the Financial Conduct Authority, the Prudential Regulation Authority, and the City of London Corporation.

Responsibilities

• As Investor Services Manager, lead investor engagement and case management for OFI:FS.
• You’ll be the first point of contact for international financial services investors, managing enquiries, coordinating across the UK’s investment ecosystem, and supporting the delivery of tailored pitches and proposals that help secure high-value investments into the UK.
• Act as the primary contact for investor enquiries, managing triage and coordination across partners and Account Managers.
• Build and maintain investor pipelines and ‘hunt-lists’ using data insights and proactive outreach.
• Develop and deliver tailored pitches and proposals that align with investor needs and UK financial services propositions.
• Track engagement outcomes, analyse performance, and refine approaches to improve service effectiveness.
• Collaborate closely with Account Managers, ecosystem partners, and stakeholders to ensure a seamless investor journey.
• Line manage the Investor Services Senior Analyst, supporting the delivery of high-quality engagement and reporting.
• Represent OFI:FS at key meetings and events to promote the UK’s financial services strengths.

Qualifications

• Experienced in investor engagement, account management, or business development within financial services.
• Highly organised and proactive, with strong pipeline management and stakeholder coordination skills.
• A persuasive communicator with excellent writing and presentation abilities.
• Analytical and data-driven, able to use insights to refine approaches and demonstrate impact.
• A collaborative team player who can balance strategic thinking with hands-on delivery.

Context and Benefits

This is a unique opportunity to work at the heart of the UK’s international investment efforts — supporting high-value investors, shaping opportunities, and strengthening the UK’s position as the world’s leading financial centre.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.

Administrative Details

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Closing date: 12 Noon on Friday 27th February 2026

To apply online please click the Apply online button below.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OOIG1090 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.