Small Works Security Service Engineer

Chubb Fire & Security Ltd.; Manchester; On-site; GBP 38,000 - GBP 45,000; Full time

Job summary

A leading fire and security solutions provider in the United Kingdom is looking for a Small Works Security Engineer. This role involves managing work orders, ensuring excellent customer service, and collaborating with various teams to enhance business opportunities. The ideal candidate will possess a strong background in intruder alarms, access systems, and CCTV, alongside excellent customer service skills. This position offers substantial training and development opportunities within a stable and supportive environment.

Benefits

25 days holiday, plus bank holidays

Company Van with option for private use

Employee Referral Scheme (£1000)

Company Pension Scheme (5% employer contribution)

Life Assurance (4 x Basic Salary)

Health & Wellbeing Resources

Qualifications

• Experienced Security Engineer with a deep knowledge of Intruder Alarms, Access Systems, and CCTV.
• Ability to lift and climb ladders; IPAF 3a & b cherry picker license is an advantage.
• Always deliver excellent Customer Service.

Responsibilities

• Complete 4–8-hour work orders and generate extra revenue.
• Provide excellent customer care and manage each order throughout the process.
• Follow up on recommendations and quotes, ensuring customers understand benefits.

Skills

Intruder Alarms

Access Systems

CCTV

Customer Service

Job description

# At Chubb we are driven by a powerful purpose - to protect your worldOur commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. **SALARY:** Opportunity to earn £45,000 (Includes base, OTE, and OT)**LOCATION**: Northwest Region* Working on a localised patch – no more travelling long distances* Zero Oncall* 25 days holiday, plus bank holidays* Company Van – (hybrids – depends on availability) – option for private use* Stable, long-term work with a leading national business* Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth* Online GP for you and your family* Parking Apps – making your life a little easier* Employee Referral Scheme (£1000)* Company Pension Scheme (5% employer contribution)* Life Assurance (4 x Basic Salary)* Uniform, all PPE, tools and ongoing training provided* Travel Time Scheme* A Central Benefits Platform offering a wide variety discounts* Health & Wellbeing Resources* Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence**What You’ll be Doing as a Small Works Security Engineer**As a Small Works Security Engineer, you will work closely with the service Operations Manager and wider branch network to complete 4–8-hour work orders and generate extra revenue into the business.* Partner with recommendation team and engineers to drive opportunities.* Work with the commercial seller and Key Account Managers (KAM’s) for leads not suitable for install.* Responsible for the quotes for all small works that come via the recommendation team, commercials, KAM’s or other outlets such as the enquiries via the office admin.* Provide excellent customer care (from understanding needs to keeping contact with ETA’s, timescales, etc.) Manage each order (including stock orders) throughout the process of quotation and right through to the signing off the works.* Follow up on recommendations and quotes, ensuring the customer understands the reasoning and positive impact our upgrades will have.**WORKING HOURS:*** Monday – Friday 9am – 5pm**What We Would Like You to Bring*** Experienced Security Engineer with a deep knowledge of Intruder Alarms, Access Systems and CCTV* Ability to lift and climb ladders – it would be an advantage if you had an IPAF 3a & b cherry picker license* Always deliver excellent Customer Service**Emphasising Sustainable Innovation**At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.#LI-DP1**Additional Information**Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.#BR-CB