Property Services Officer

Goodman Masson Limited; East Midlands; Hybrid; GBP 40,000 - GBP 60,000; Part time

Job summary

A property services firm in the East Midlands is seeking a proactive Property Services Officer/Coordinator to support the delivery of safe and compliant homes, focusing on Awaab's Law and damp and mould compliance. The ideal candidate will have experience in property services and strong communication skills, managing repairs and working closely with contractors. This role offers a hybrid working model and a competitive hourly rate.

Qualifications

• Experience in property services, housing repairs, or maintenance coordination.
• Understanding of damp and mould, HHSRS, or willingness to learn.
• Experience working with contractors and managing multiple workstreams.

Responsibilities

• Support the management of damp and mould cases in line with Awaab’s Law.
• Coordinate responsive repairs and property repairs ensuring SLAs are met.
• Liaise with contractors to ensure works are delivered efficiently.

Skills

Property services experience

Understanding of damp and mould

Strong organisational skills

Communication skills

Customer-focused approach

Job description

Property Services Officer/Coordinator – Damp & Mould/HHSRS (Awaab’s Law)

Location: East Midlands (hybrid)
Rate: £16-£20 per hour Umbrella DOE
Contract: 6-12 weeks

The role

We’re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab’s Law, damp and mould, and HHSRS compliance.

You will coordinate repairs, compliance works and void property repairs and improvements, working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements.

Key responsibilities

• Support the management of damp and mould cases, tracking actions and timescales in line with Awaab’s Law and HHSRS
• Coordinate responsive repairs, compliance works and property repairs, ensuring completion targets and SLAs are met
• Liaise with contractors to ensure works are delivered efficiently and to the required standard
• Monitor progress, chase outstanding actions and elevate delays or quality concerns where needed
• Maintain accurate records, compliance documentation and audit trails
• Assist with contractor compliance checks and invoicing processes

What we’re looking for

• Experience in property services, housing repairs, voids or maintenance coordination
• An understanding of damp and mould, HHSRS and housing compliance (or willingness to learn)
• Experience working with contractors and managing multiple workstreams
• Strong organisational and communication skills
• A customer-focused approach with a commitment to safe, healthy homes